@KimBa
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#s_tx?hash=73962bd961eb3ea6d2f09685508d0fb4fe63649c34c9697f9a6fb6333235e2b0
So Cryptopia didn’t sent it. You must contact with Cryptopia support and ask for explanation. Your coins didn’t leave your wallet.
1 Like
Hello I have checked the transactions and they do not show up. I have sent before from Cryptopia and no problems. Checked address… the same… But these are just not arriving and has been 2 weeks now
Transaction ID from cryptopia to NEm wallet
2 transactions:
-
1000 XEM ID: 73654118a157244737370b66bb6d09c85baafaa99abd11a229dce886aa6485d9
-
500 XEM ID: bd81f3bc523ea4821da0bafb05990f0eca8d7c8920a3888c3c4578f11651e966
Addresses from previous send:
NCHKKOXUH6Y3YR32B37PUOZOIE3VFEOWH7BDYGJQ
NCHKKOXUH6Y3YR32B37PUOZOIE3VFEOWH7BDYGJQ:Transfer
NCHKKOXUH6Y3YR32B37PUOZOIE3VFEOWH7BDYGJQ:tanner2corp
The bottom one was the only one that has come through……
Any help will be appreciated
Tanner Merriman
Tanner Merriman I CEO I Morava Group Ltd.
Mobile: +62 878 6288 6078 I Skype: t <>anner.merriman
@TJMerriman
Cryptopia has issues with sync they wallet from over month. You must contact with they support, provide this transaction hashes and information that they are not visible in blockexplorer.
They should return your coins to Cryptopia balance because your xem was not sent and didn’t leave Cryptopia wallet
Still no action from HitBTC and no replay. Note that they say they may take up to 48 hours to respond, but try to do it within 24 hours… That is obviously no longer the case.
They have not been able to submit my XEM withdrawal to the NEM/XEM ledger, the transaction hash they generated is not present in the ledger. So they still hold my coin – since January 17th…
Great I will follow up. Thank you very much for your quick response and help with this issue.
Much appreciated. Have a good day!!!
Tanner Merriman
Tanner Merriman I CEO I Morava Group Ltd.
Mobile: +62 878 6288 6078 I Skype: t <>anner.merriman
Thanks for your answer.
Hitbtc support doesn’t return me and feedback me in last week. Any your advice for me that i should do?
Hello. I send XEM from Cryptopia to YoBit. On Cryptopia’s history transaction is complet but I didn’t get it on YoBit. Can you help me please?
TransactionId is: cb6b8d7962233e0b0ca88a64820879fcfe903f88393cee22ebad4bc3d6a6e029
I am trying to withdraw my XEM from HITBTC, but everytime when i am trying to confirm my withdrawal they are saying that the adress doesn’t look like a NEM adress?!
Could anyone please help me?
Thanks.
@arcMi
Transaction doesn’t exists :
http://explorer.ournem.com/#/s_tx?hash=cb6b8d7962233e0b0ca88a64820879fcfe903f88393cee22ebad4bc3d6a6e029
So for sure it’s not completed and xem are still on Cryptopia account. Please contact with they support.
@Sadena
Probably you must remove all dashes from your address. This should help solve validation problem.
Please be warned that many users complains about still pending withdraws from hitbtc so withdrawing may be risky now.
@waleriysat
Транзакции не существует в цепочке:
http://explorer.ournem.com/#/s_tx?hash=14d3399ed64867cded2ed45a69a96279591c3b5c78770b87dcf524e1e106b774
Пожалуйста, свяжитесь с Cryptopia support и попросите объяснения.
@waleriysat
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=14d3399ed64867cded2ed45a69a96279591c3b5c78770b87dcf524e1e106b774
Please contact with Cryptopia support and ask for explanation.
Hi I am having the same problem. I sent XEM from Cryptopia (and status is stated complete) but I have not received my XEM in my nano wallet. I cant even locate my transaction in the explorer.
my nano wallet address is NDNQKK-SDTBVO-AIOBAK-KGQKL4-IBRLNL-D3XHLG-7PM6
I sent from Cryptopia without inserting any message.
Please kindly help. Please. Thank you.
Спасибо, просьба также ответить на вопрос: при отправке перевода на nano wallet с биржи криптопии в графе message был указан мой email, это не повлияет на зачисление средств?
@Po_Panda
If you can’t find transaction by hash in explorer.ournem.com it means Cryptopia didn’t sent transaction correctly. Please contact with they support. They should return it to your exchange balance.
@waleriysat
Сообщение должно быть неважно при отправке на nanowallet. Это наверняка проблема криптопии с кошельком.
@waleriysat
Message should be not important when sending to nanowallet. It’s for sure Cryptopia problem with wallet.
Today I have sent quite some XEM to my Cryptopia wallet, and even though it has been confirmed, the transaction did not appear in my wallet yet… This is the last time I have transfered to Cryptopia!
Is there anybody who knows what the problem is and how to solve this issue a.s.a.p.? Is this a XEM issue or solely an issue at Cryptopia?
I already did open a ticket at Cryptopia but they are not going to response soon, I believe…
And is there a way to get the transaction undone? Hope to hear from you! Thanks! Regards!
http://chain.nem.ninja/#/account/NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E/0
@mrgoochie666
This is probably problem with Cryptopia wallet which is not synchronized but for sure please paste here trasnaction id/hash.
@CryptoBeliever! Thanks.
This is the data:
Block 1470539
Hash 4e6813cd80daf1a487d12316ea1017b12a674e7d824ce44cbbd651a653b98690
Hope to hear soon what to do about this!
@mrgoochie666
Yes. It looks like it’s Cryptopia problem with deposit processing. They wallet again is not up-to-date:
Current block height is 1470938 so Cryptopia is 1405 blocks behind which is around 23.5 hours
Your transaction (verify if message matches with message code from Cryptopia deposit page):
http://explorer.ournem.com/#/s_tx?hash=4e6813cd80daf1a487d12316ea1017b12a674e7d824ce44cbbd651a653b98690