I made a transfer of NEM to my nano Wallet yesterday. It is still not synchronised.
Anyone knows what to do?
Wallet adress is:
NANINK-IF74IO-AKL2MN-T4ZEVW-TIPPCZ-MRN5AZ-MOZP
Sent from Litebit. Order id is LB1612826.
Other orders with Litebit yesterday are already processed.
tx hash: 9cf806cd87f09dd94924982d3531abbd60559398742eab052bf449c9857ac188
My XEM deposit to Bittrex has finally been credited.
Transaction was sent to the right account and with the correct message.
After 38 days they responded that they have found the transaction but they could not send the XEMs because I did not have a deposit message present (this seems to be deleted after a while of no action).
Immediately I have generated a new message
After 44 days (6 days after last reply) they have finally credited my XEMs.
So for everyone waiting on a XEM deposit make sure you have a message present at your XEM deposit account.
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@a2lv
Transaction is sent to NANINK-IF74IO-AKL2MN-T4ZEVW-TIPPCZ-MRN5AZ-MOZP
If you can see it in your nanowallet try change node. Click green circle in top navigation and select another node from list (one from alice servers will be ok).
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Thanks!!
@CryptoBeliever! Thanks very much for your info and efforts. I have verified everything again, everything was correct, so I assume the transaction will be finished anyhow, even if it takes more than 23,5 hours, do you agree?!
And is it better to transfer XEM to f.e. Binance in de future or does this happen with XEM transactions regardless the exchange where you send the XEM to?!
@CryptoBeliever thank you for your kind reply. I did not put any message before sending my XEM. Is this okay? Will this cause my XEM to be lost?
@mrgoochie666
I hope your deposit arrives ones Cryptopia wallet will synchronize. On your place I would also create support ticket.
On bittrex for example I don’t have such a problems with deposits or withdraw processing.
Hello @Po_Panda
If you are sending to nanowallet message is not important and can be empty so this is not the case. Problems are on Cryptopia side.
Thank you so much for your very kind reply. Atleast now I know the root of the problem. I hope Cryptopia will sync their wallet soon.
My man (or lady), the transaction is competed in Cryptonia! 
Thanks for the fast response and for that I would like to return the favour…
Can I transfer a geasture directly to you in Cryptopia? Please let me know your user name! Cheers!
Добрый день, вчера делал перевод с биржи Cryptopia на свой nanowallet, однакодо сих пор не отображается транзакция и денег нет. В службу поддержки писал, но они молчат. Подскажите что мне делать? При выводе xem адрес указывал без черточек.
Withdraw from NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E to wallet NBTIU7XMYLNKXZDPERZ36CIR7UYSLSQFXZFHBXLN trans - 03af005edabac80c757766fa44017de9392ccf69628936743ecabf6b2b21ddf5
@mrgoochie666 please check if your deposit arrives. Cryptopia wallet looks like synchronized now.
Please PM me if you like
@ Antoxa78
Транзакции не существует:
http://explorer.ournem.com/#/s_tx?hash=03af005edabac80c757766fa44017de9392ccf69628936743ecabf6b2b21ddf5
Так что xem не оставил кошелек криптопии.
Пожалуйста, свяжитесь с ними. Это единственный способ. Они должны вернуть ваши жетоны обратно на баланс вашего аккаунта.
@Antoxa78
Transaction doesn’t exists:
http://explorer.ournem.com/#/s_tx?hash=03af005edabac80c757766fa44017de9392ccf69628936743ecabf6b2b21ddf5
So xem didn’t leave Cryptopia wallet.
Please contact with they support. This the only way. They should return your tokens back to your account balance.
а как то можно на них повлиять чтобы побыстрее это произошло?
Спасибо!
I haven’t receive my XEM in my nano wallet yet. I am so worried now. Please kindly advise me of this situation.
@Antoxa78
Вы можете попробовать спам-аккаунт Twitter в своем бонусе поддержки, но насколько я знаю, ответы на поддержку Cryptopia в течение 2 недель.
You can try spam Twitter account with your support ticket but as far as I know Cryptopia support answers in 2 weeks.
Thank you so much for your kind reply and advise. I just wish Cryptopia isn’t making this process such a pain. All I wanted was to enjoy using my nano wallet and they are giving me such a hard time doing so.
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