Thankyou…But poloniex support is not responding…Is there any other way to contact them?
I transferred 200 XEM from YoBit to HitBTC, the retirement in yobit is shown as completed, two days passed and it still does not reach my HitBtc account, the HitBtc support has not given any response.
hash: 663d29365096b6a21a26ec74a56779c47455482c487a152477399ce9e6e0b950
please help to return the money. I made a transfer from one exchange to another, but the funds never came.
XEM 159.52784493
2017-12-11 16:50:56
Address: NBRT3YQTVHLTYBDUXH2HHURI5KCYDWRWJ63YWIGG
Txid: 1ac7dbc52a075ab63880e22f055c478e12a648b442fdb801e5a56b9cb275167c
@724feb0b2469467
I’m afraid only official channel. You can also spam with your ticket number they Twitter account but I’m not sure if this helps.
@ZeroXJD1
Your transaction:
http://explorer.ournem.com/#/s_tx?hash=663d29365096b6a21a26ec74a56779c47455482c487a152477399ce9e6e0b950
Looks OK so you should contact with HitBTC and ask for explanation. Also verify if you put correct message code.
@MIKHAIL
Yobit exchange require message code to process transaction automatically. This information should be available in Yobit XEM deposit page.
Because code is not included your only option is contact with Yobit support, provide transaction hash and ask for manually credit this transaction to your account.
I have already done this Sir…
had no problem transferring from bittrex the other day but now wallet on bittrex is down.
sent from coinspot and all it says is pending. coinspots reply was the wallet is under maintenance.
is this a nem issue or theirs?
thought as much. cheers ill wait it a bit longer. thank you.
Dear Sir,
I Didn’t enter the message address while withdraw my NEM (XEM) coins and till now I didn’t receive my coins. 2 weeks ago, I have withdraw my XEM coins from Bittrex to Spectrocoin and I forgot to enter the message address, and I didn’t receive my coins till now. I have contacted Bittrex Support and they replied, that :
The block explorer is showing that this withdrawal has cleared and has confirmed on the block chain.
If for some reason you still do not have this withdrawal please make sure your wallet is up to date and on the correct chain.
Block Explorer: http://chain.nem.ninja/#/transfer/a7ee913e4dc6e07e760b6d657b45cb0f8fec503b93119cd6d69f95372fc3c32e
*This means that Bittrex has fulfilled our end of the send transaction and delivered the coins to the address you entered. These coins cannot be recalled to our wallet and you will need to troubleshoot the receiving end if you have not received them.
*This withdrawal has cleared. If you have forgot to enter your message or have entered a wrong message, you will need to contact the exchange that holds the receiving address as they will need to manually credit these coins to your account on the receiving end.
This is the reply of Bittrex and Please try to help me as per I need to buy Bankera.
This data may help you:
Address: NDIGV7FUKZWTXNERTFRPKBCZLCDUUE5HJVQHTJQZ
TxId: a7ee913e4dc6e07e760b6d657b45cb0f8fec503b93119cd6d69f95372fc3c32e
Your help would be appreciated.
Thanks,
@Hatem_Sarhan
You should contact with Spectrocoin.com support not Bittrex. They have livechat on they site so this is quickest way.
Please contact with them, provide transaction hash and ask for manually credit this transaction to your spectrocoin.com account.
They probably ask you for some proof that this is your transaction.
Good luck!
Hello
TxID: 58e9fb97e72c387942657cf6c1bc0e26375c6e239b50b9937ab8d3a1c679fc19
I did not pass the account against XEM. When I contact koineks.com
They say they do not write MESSAGE(TAG) code. how can we solve it?
Hi all,
I just made a deposit to Huobi pro of 100 XEM. I didn’t receive anything yet. I also have no record or any confirmations in my deposit history.
I assume this problem was already brought to the table , but I wanted to give an update.
Should I wait a day or 2? I purposely send a small amount but it’s still something I can’t miss.
Yours sincerely
Job Jongebloet
EDIT: I RECEIVED MY XEM. So everything worked out fine on huobi
1 Like
Hi,
I made a 10 000 Xem deposit 5 days ago to HitBTC exchange and xem is not appearing in my wallet. Here are the details:
To NBX3QK-ZJV2UP-O3NJ5U-LTFW2V-5EE4N2-I5N2RE-X7PO Amount1.000000 XEM Fee 0.100000 XEM Message 755706284262 Block 1495760 Hash 809b7c81c8ff1c32adeb61b181f9e6a19d0d9eb9f56e5fdf7d78e196f8bd3f91
I have another transfer to the above address under Block 1495762 Hash 928806bcb431d3c9c12c26eac5ccd529c789b5413b3664ff4aeb376cc69dded4
How can I recover the balance? Your help is much appreciated.
@neminvestor
transaction was made:
http://explorer.ournem.com/#/s_tx?hash=928806bcb431d3c9c12c26eac5ccd529c789b5413b3664ff4aeb376cc69dded4
So only way is contact with HitBTC support and ask why they not credited it.
Hey, i need help guys, i can’t withdraw my nem from Yobit, there error: Wallet status: Maintenance. Want to transfer to Polo. What i can do ? i’m waiting already 7+ days
Здравствуйте
отправил ХЕМ с кошелька на Hitbtc
средства не приходят на биржу
что делать подскажите пожалуйста ?
Блок 1504126
Hash 7e813e80c4bdefbe9f28dbc1e352e93e2ab97418f174e5e438319eaa752ed22d