Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

@ maga1 вы покупаете украденные монеты в darknet?


@maga1 you have buy stolen coins in darknet?

почему украденные?

@maga1

Потому что тор биржевые продажи украдены в совпадающих монетах.


Because Tor exchange selling stolen in coincheck hack coins.

мне такие монеты прислали. на них же не написано что они украденные. и что мне делать теперь

@maga1 это Tor, и у вас есть -25% скидка, вы можете догадаться, что они украдены.
Боюсь, они не будут возвращены, и, возможно, обмен будет уведомлять полицию.


@maga1 this is Tor and you have -25% discount do you can guess that they are stolen.
I’m afraid they will be not returned and probably exchange will notify police.

Transfer transaction
Block: 1505081
Hash: c7c325d214b52baaeb011560aa5b278008b84fb451a9c37bbae45d14b4f2e31a
Sender: ndhrtr-l2z2r6-k3hd3o-slvgqj-uwowq6-vmmtyi-ee43
Recipient: nbzmqo-7zpbyn-bdur7f-75maka-2s3dhd-cifg77-5n3d
Amount: 5009.000000
Fee: 0.100000
Timestamp: 2018-02-15 15:56:01 Deadline: 2018-02-15 16:00:01
Signature: de8a6621a99ff2362ebda87fd56b41166aa7372c6b75433d5f3330c34468cd61d0e0f4c7b20ef5bf0b15bf8a7e0c0f7f4c9853562fa55b11eef4fc7c0d74010c
Message: ce5c2de5ad353530

http://chain.nem.ninja/#/transfer/c7c325d214b52baaeb011560aa5b278008b84fb451a9c37bbae45d14b4f2e31a

I sent xnem to Poloniex from Koineks but still waiting please help me.

Block: 1505081
Hash: c7c325d214b52baaeb011560aa5b278008b84fb451a9c37bbae45d14b4f2e31a
Sender: ndhrtr-l2z2r6-k3hd3o-slvgqj-uwowq6-vmmtyi-ee43
Recipient: nbzmqo-7zpbyn-bdur7f-75maka-2s3dhd-cifg77-5n3d
Amount: 5009.000000
Fee: 0.100000
Timestamp: 2018-02-15 15:56:01 Deadline: 2018-02-15 16:00:01
Signature: de8a6621a99ff2362ebda87fd56b41166aa7372c6b75433d5f3330c34468cd61d0e0f4c7b20ef5bf0b15bf8a7e0c0f7f4c9853562fa55b11eef4fc7c0d74010c
Message: ce5c2de5ad353530

http://chain.nem.ninja/#/transfer/c7c325d214b52baaeb011560aa5b278008b84fb451a9c37bbae45d14b4f2e31a

I sent xnem to Poloniex from Koineks but still waiting please help me.

@Aviator probably by mistake Konieks exchange account was tagged as containing stolen coins:
http://chain.nem.ninja/#/account/NDHRTRL2Z2R6K3HD3OSLVGQJUWOWQ6VMMTYIEE43/0

This may be reason why they are not credited.
Please contact with Poloniex, provide transaction hash, screenshot from Koineks withdraw, and information that koineks was tagged by accident because hacker sent there stolen coins.
But of course this is not your and Koineks fault.

Poloniex didint give me the answer can you send me back?

@Aviator Only Poloniex can return this coins. Your XEM on they account.

1 Like

Help! I forgot to insert message when i sent XEM from my NEM Wallet to Spectrocoin. I reached out to Spectrocoin and they need a written statement from NEM/NANOWALLET saying “the reversed transaction will be successfully accepted to their system” so it can be sent back to my NemWallet.

Отправил 07 декабря 2017 08:27:08 из кошелька NBYBNT-O45CD2-KKXQRB-BMTSXC-YQSE5R-3RDMXW-3XVU на NAWY52-S4MBWS-T5JDXD-SA4BDD-F5GR2C-JZ3IZ2-DUX7 200 xem. До сих пор монеты не получил. Транзакция прошла, а монеты на кошелёк не пришли. Куда братиться?

@Grigoriy
Вы отправили на монетизацию без кода сообщения:
http://explorer.ournem.com/#/s_tx?hash=4cfc60894e41326e8ef4d52296caa815b0ba5acc83000f4283336d73961fddfe

Пожалуйста, свяжитесь с ними, поддержите, предоставите хеш транзакции и попросите вручную оплатить эту транзакцию.


@Grigoriy
You have sent to coinpayments without message code:
http://explorer.ournem.com/#/s_tx?hash=4cfc60894e41326e8ef4d52296caa815b0ba5acc83000f4283336d73961fddfe

Please contact with they support, provide transaction hash and ask for manually credit this transaction.

@SKhan
I don’t understand what they need. Did you give them transaction id? There is all what they should need.

Thanks for the response. Yes I gave them the transaction ID as well as the hash. The message i did not include lets them know which account the XEM tokens go to or so i was told. They informed me that they can only issue a return to the original send address if they receive the written statement from the initiating wallet company support, saying the reversed transaction will be successfully accepted into their system.

@SKhan this make no sense to me. They don’t know how blockchain works? Transaction is made and XEM on they account. Nobody can tell more :smiley:
Maybe they want you to do second transaction with correct message code just to proof you are the owner of account? If not you probably spoke with some idiot from support.
Could you paste here transaction id ?

что час делать перевел с хит бтк биржы себе на кошилек а они не дошли

@Lenar
есть ли транзакция id / hash?


@Lenar
have you transaction id/hash?

Thats more along the lines of what i was thinking.

From NBSRUF-Y5AVV2-5UFQR7-4INL47-GLR4CQ-KNZXBV-F2HZ
To NDIGV7-FUKZWT-XNERTF-RPKBCZ-LCDUUE-5HJVQH-TJQZ
Amount400.000000 XEM
Fee 0.050000 XEM
Block 1503541
Hash 2195174a0fcc20c46a9a823cd31625d1175e95c6f5682475d21b3c323a322d24

@SKhan
Can I ask from which exchange did you sent?