Ok so are Huobi just checking all the XEM DEPOSITS for the stolen ones then and then let the other ones through? Sounds like a good idea. Just hope the market shoots up once they have got it all back and my deposit finally appears in my Huobi wallet.!!
What is “the wrong message”? I never even send any message. If it has the correct wallet XEM address isn’t that all that matters?
Help me! Exchange Cryptopia.co.nz assigned transaction number da33ab2cc16b7a605bb8bcbd2b63a5ce5b0b924f6b6a25bba64928784d6dc9ec
to the purse Poloniex NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D: 12f189a4303ba34c
24/01/2018 in the amount of 2100 NEM But this transaction is not in the blockchain NEM. Help me!
The “receiving” wallet generates a message that must be included in the transaction from the “sending” wallet. That is all I know…
Rob
Please Help Me!!!.
I have transferred 282 XEM ( 282-15 fee = 267 xem) in my HitBTC account on yesterday (March 4, 2018). In HitBTC confirmed that transaction has completed on their end but it is still not credited to my Cryptopia account. Please find my hash code below. Kindly please check and do the needful ASAP
Transaction id: 99ac4c31-0a61-45d2-82d3-ced8e8811049
Hash: http://chain.nem.ninja/#/transfer/a5044fbfca0d5fc1e1b99836aed32861fcfa339f783c22fb85e3e9d0a13b2d85
@Rob_P if you look at posts above you will see how many problems is with Cryptopia wallet now.
I’m afraid you must contact with both transactions with Cryptopia support.
Please provide transaction hashes and information that for first transaction you attached wrong message.
@seanxem
It’s not completed. Cryptopia didn’t sent coins. Please contact with they support:
http://explorer.ournem.com/#s_tx?hash=f0684104d82b223520468fd757ac76a88bdf26a092012acdeb3293d06daf7032
@Reidy
Unfortunately I don’t have exact informations what Huobi is doing.
Message is required for most exchanges to distinguish users because exchange use one XEM address for all customers.
Huobi is using individual addresses so they don’t need message.
@bonek
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=da33ab2cc16b7a605bb8bcbd2b63a5ce5b0b924f6b6a25bba64928784d6dc9ec
Please contact with Cryptopia support.
Отправил XEM c NanoWallet на кошелек CRIPTOPIA. Пойзже увидел что люди ждут свои XEM уже кто-то пару недель. Подскажите возможно ли как нибудь вернуть свои 10500 xem. В deposite они так и не появились.
@smain
Если вы посмотрите выше, вы увидите, что Криптопия является главным объектом обсуждения здесь.
У вас есть идентификатор транзакции? Я могу посмотреть на это, но я на 99% уверен, что это проблема на стороне криптопии.
@smain
If you look above you will see that Cryptopia is main object of discussion here.
Have you transaction id? I can look at this but I’m 99% sure this is problem on Cryptopia side.
Phew!! HUOBI got back to me within a few hours after I lodged my support request and said I could cancel the deposit which I did from the exchange I sent it from. (HitBTC) I just had to find it in the days transactions and it had a cancel button. HUOBI sent me to an announcement in Chinese (which Google translated for me) which said they were not accepting ANY XEM deposits until they find all the missing/Stolen XEM.
Did you work it out? I had mine fixed up today. There was a cancel button on HitBTC to get it back. See my message below.
So, the second transaction made it through, but the first transaction with the wrong message is in limbo. Will reach out to cryptopia and update accordingly. Thanks.
1 Like
Hello! I sent xem from Bittrex to Huobi, funds for Huobi did not appear! They say that they expect you to upgrade the system! Can you comment.? Below are transaction data
Address: NDMEV7RYRLSV4KD2JNHR6KCEKD6TXNXNAAR6LH4S
TxId: dcf98658086d6b4184a74b0d02d0f7bc8ef33f510342a414b5e21ac860418a0b
the official support response looks like this -
Hello, due to problems with the community of NEM.io Foundation Ltd, to protect the user assets, we immediately suspend the recharge of XEM, mention that the money is not affected until the official restart of the official NEM is reloaded, you recharge the assets, we will restore the recharge time of your account!
Is it possible to return the funds by your own forces.?
everybody help me. how many time block maintenance cryptopia?
http://chain.nem.ninja/#/search/09d8e90f8fcc8cc838d424a8ded3a57f87b76f46690bbfaca7c97659be51098b
i sent from exchange to my nem wallet.
they gave hash code but nothing happen.
i don;t know what to do.
how can i get my nem? help me plz…
Отправил монеты с Bittrex на Cryptopia 3 дня назад.До сих пор не пришли.Прошла ли моя транзакция правильно и не затерялась?
Кошелек куда отправил NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E message 52e3ea54fb438c6b
Хеш b20d6353303b9e62377017b8e8a795ff04f3f538de3b77137e8fd3826846f5af
@Aleksandr_Kharchenko It means huobi need you to wait till the authorities give them instructions how to procced and what to do with stolen coins, and they’d very much want the users to ask NEM rather than Huobi about it.