@Laurene_Ranani
This is your wallet:
http://explorer.ournem.com/#/s_account?account=NCFIWV-DTKQ4J-MOIZ35-5XEHDI-H3W6GH-CGRUJE-QDNA
This is your transaction to Changelly:
http://explorer.ournem.com/#/s_tx?hash=7150f62166dec79b7481123e7030df18ceb3f9faf164b6aaedf1530ba1c4d1c1
As you can see message is wrong (“hello”). Please contact with Changelly support, provide transaction hash (7150f62166dec79b7481123e7030df18ceb3f9faf164b6aaedf1530ba1c4d1c1) and they should return your coins.