@nicholasangel I already confirmed that on your account is now 195,592.3514 (lyl).
You can look how much you have when you click explorer in top navigation.
Thank you
TransactionId:
4eb207182ae6d10a602a0c099f311f62f8d46d3edbe52c3b03de27b63e8f0e63
Address:
NC64UFOWRO6AVMWFV2BFX2NT6W2GURK2EOX6FFMZ:Vot
Amount:
108,8633164 xem
Cryptopia
Здравствуйте. Код вашего сообщения неверен. Теперь вы можете связаться с Binance support, предоставить хэш транзакций и попросить вручную зачислить эту транзакцию в свою учетную запись Binance.
Hello. Your message code is not correct. What you can do now is contact with Binance support, provide transaction hash and ask for manually credit this transaction to your Binance account.
The message from : 7fc29a132a4af478c072
Is not form me.
I also see Cyrillic in the body of your response. I do not understand.
Where on my dashboard do I see 195,592.3514 (LYL)?
@nicholasangel this is common topic for all users. Please look at comments where I mentioned you.
As I already told twice you can look at your lyl (and other mosaics) balance when you click “Explorer” from top navigation in your NanoWallet 
Hi People,
I too have a deposit to exchange issue. I sent 1500 which never arrived. My wallet also does not show the transfer though the balance is reduced, specifically 4210-1200-1500=9.7NEM? So wallet shows that the 1500 has gone (including the .1tx fee). Address in question NCD642-2JSNPZ-YRB2JI-6BHZ7X-S6L2PH-XUB4BF-NWAJ. Any help appreciated.
Regards
chilo
Hello @chilo
This is you account :
http://explorer.nemchina.com/#/s_account?account=NCD642-2JSNPZ-YRB2JI-6BHZ7X-S6L2PH-XUB4BF-NWAJ
Which one transaction is problematyczne for you?
Hi Pawelm,
Thanks for the quick reply.
I have since located the funds using explorer and the exchange renewed them. There may be an issue with the client I’m using, I have attached a screenshot for you if interested.
Apologies for the undue work, I should have been able to sort it out without bothering you.
And thanks for NEM.
Regards
chilo
@chilo Indeed looks strange but it’s how this wallet works. You’ve sent 1500 XEM to Bittrex address twice. When you click 1500 xem tx you can see is sent twice. It’s because client is grouping by recipient recipient.
1 Like
Hello,
I’m having a problem with a XEM transaction.
Yesterday I send 15500 XEM from my personal Nano wallet to the cryptopia exchange. It didn’t arrive they said.
This is the transaction:
Block Detail
Height 1737623
Timestamp 2018-07-28 19:13:07
Difficulty 119.85%
Txes 4
Fees 0.35
Harvester NAJQ54EBLW6MKXEB7JRUWFTCQWDITGBUTKY2TJ5X
Block Hash d23e35837dead8ecb6353d6993724ccf4a232ff7248f5cf9ad9501c4af866796
Timestamp Amount Fees Sender Recipient
1 2018-07-28 19:13:02 0 0.05 NBFT4AT5LVCBCCL26KYPNHTWYPAU5F46NWEQIJEZ NAS5MTBH74GTJQTEFNT2JZGRU3JKOCRCIEBVVXUQ
2 2018-07-28 19:12:25 15,500 0.1 NCUKP5SYI4E2URFGQARCJRBNEKANX7WK3WN5DTHS NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
3 2018-07-28 19:12:04 343 0.15 NCPAYOUTH2BGEGT3Q7K75PV27QKMVNN2IZRVZWMD NDTEVRWOCMX72KHWVH3DPCYYK3OEWPNIPH53AWMJ
4 2018-07-28 19:12:03 0 0.05 NA6FVRFRUFWT3DWZA3U2R2J6O7IKMAGUDK3MPI5T ND454AKWKTI3KQWYROHQ5A6HTV5WIBQ5UR3A2IOX
I asked Cryptopia what was wrong and this was their reply:
Ed
2h ago
Journal type: Additional comments
Thank you for contacting Cryptopia Support.
I have searched the transaction ID you provided on the block explorer below:
Unfortunately, as you can see, this transaction has not been broadcast correctly. If it has not reached the block explorer, there is no way it would have reached your Cryptopia account.
You need to reach out to the owner of the sending wallet and give them the link to the block explorer to show that this transaction has not been correctly broadcast. If this is a personal wallet you have sent from, be sure it is up to date and fully synced with the network.
If you have further queries, please have a look to see if our new Help Centre can be of assistance:
Can anyone help me with this please?
Thank you
1 Like
Hello @Jonas
Transaction exists but because you didn’t provided correct transaction hash (what you provided is block hash) they checked wrongly.
Correct transaction hash: f361c1d56d97ae6fb79570c031aebaa7997e60f8f7eda1462bb71ac0e4179ffa
Link to transaction: http://explorer.nemchina.com/#/s_tx?hash=f361c1d56d97ae6fb79570c031aebaa7997e60f8f7eda1462bb71ac0e4179ffa
You’ve provided incorrect message type. Instead hexadecimal you should choose unencrypted. That’s why Cryptopia didn’t credit your transaction correctly.
Please provide them correct transaction hash, tell that message was incorrect and ask for manually credit this transaction to your Cryptopia account.
1 Like
Okay great.
I’ll inform them and do that.
Thank your for the help
1 Like
I submitted a transfer from Binance to my newly created nano wallet (2.3.2). Binance shows completed along with TX however my XEM have not arrived to my wallet. When transfering the coins i simply used my address and no message. please help - let me know what info you would need (TX/address/etc.)
1 Like
- Did you try change node? Click circle in top right corner and select another node from list.
- If point 1) didn’t help please paste here your transaction hash/id.
1 Like
I did try changing nodes but nothing:
txid: fa1b20f4dea041406b74a7325b4020d448b18bc773dcde13111e7ad684d04247
binance shows it went to my public address but explorer (nembex v.3.2) shows it went to a different recipient, see below:
Nembex v.3.2:
Transfer transaction
Block: 1741036
Hash: fa1b20f4dea041406b74a7325b4020d448b18bc773dcde13111e7ad684d04247
Sender: ndbruf-e7r5oa-nede43-vctmuv-rhti6x-z7tqfv-ntmu
Recipient: nc64uf-owro6a-vmwfv2-bfx2nt-6w2gur-k2eox6-ffmz
Amount: 1373.000000
Fee: 0.050000
Timestamp: 2018-07-30 21:22:48 Deadline: 2018-07-31 20:22:48
Signature: f0abd63dddde4a6e0dd654e9a5b73c0f985f878ce8e2d68290eab067dbdb53c163e8220ad55bbdcbccfab30b162497a52bc008d60129c310f71a7b8119826e04
Binance:
|Address:|NA47YXAIOGFT2WTD7XCBQDP5YCY5LXV22DBUJUOX|
|Txid:|fa1b20f4dea041406b74a7325b4020d448b18bc773dcde13111e7ad684d04247|
Not sure what happened
1 Like
@wsr as you can see here:
http://explorer.nemchina.com/#/s_tx?hash=fa1b20f4dea041406b74a7325b4020d448b18bc773dcde13111e7ad684d04247
coins were sent to NC64UFOWRO6AVMWFV2BFX2NT6W2GURK2EOX6FFMZ which is Binance deposit address. Looks like you putted wrong address or it’s problem on Binance side.
Please contact with Binance support to explain this.
1 Like
I emailed Binance support, they refunded the account and i tried the transfer/withdrawal again. both times i put my nanowallet address however both times it was sent to the NC64UF… address. Binance says I put the wrong address but i didn’t. I have screen shots of both transfers and the address is correct when i submitted however when the confirmation email arrives, it is changed to the NC64U… address. Definitely a binance issue since i just sent XEM from bittrex to nano wallet and it went through without an issue.
Good day!. I transferred the coin from Polonex to the binance. And I’m waiting for one week. Please help thanks.
This is a stock exchange transaction
Complete XEM 415.03167226
2018-07-27 18:48:46
Address: NC64UFOWRO6AVMWFV2BFX2NT6W2GURK2EOX6FFMZ
Txid: ad6ece63f0e032ce759de5f72e356ca934b01730f1cef2d881ae307e2c4898ce
1 Like
@igor this is your transaction in explorer:
http://explorer.nemchina.com/#/s_tx?hash=ad6ece63f0e032ce759de5f72e356ca934b01730f1cef2d881ae307e2c4898ce
Binance deposit instruction clear states that you should include message/memo/tag to credit transaction. Because you didn’t it was not credited. Please contact with Binance support, provide transaction hash and ask for manually credit this transaction to your account.
1 Like