Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

Thanks à lot
Merry xmas

Next Time to have my transaction done i shouldnt tick the enc. Box ?

hi admin
i sent bittrex to poloniex xem but didnt arrived
i sent it more then 12 hours, how much do i need to wait
i will be happy if you help me

Address: NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
TxId: 8901fe014a383b9ad14d78708bde938c2bb4b0ce5a47432afd35a5373c27fbea

thank you so much

@pcmac Yes. Message should be not encrypted.

@gunes your transaction looks ok:
http://chain.nem.ninja/#/transfer/8901fe014a383b9ad14d78708bde938c2bb4b0ce5a47432afd35a5373c27fbea

Looks like Poloniex has some techinical issues because it’s not first problem today with deposit/withdraw. If you wait already 12 hours probably you should create ticket to support.

thank you so much

Transfer transaction
Block: 1423077
Hash: 776f3ec9b3fec9176b521cb2e828fc9c8483ba31e209339d66d43a7b707f93ec
Sender: nawy52-s4mbws-t5jdxd-sa4bdd-f5gr2c-jz3iz2-dux7
Recipient: nbrt3y-qtvhlt-ybduxh-2hhuri-5kcydw-rwj63y-wigg
Amount: 244.649910
Fee: 5.000000
Timestamp: 2017-12-20 05:41:19 Deadline: 2017-12-20 17:41:19
Signature: 7c7e3799426662c15113867e1f77ac9693c9c87a59c4af60c0a371123d80533eb51a4c2b44886af8af79aff0d47becdc5fa91dfb15b6075d6ba1ab36365c1f08

Xem Coin not recieved to my yobit.net wallet from coinpayments.net wallet.
Please Help Xem Team

Hello @syed33
You transaction doesn’t include unique message code required by Yobit to process transaction automatically.

http://chain.nem.ninja/#/transfer/776f3ec9b3fec9176b521cb2e828fc9c8483ba31e209339d66d43a7b707f93ec

You must contact with Yobit, provide information that you don’t include message code and link above to your transaction.

like my problemb, i hope we can clear that problemb…

like my post at #1305 in here

what can we do else?

i dunno, i has been wait since 10 hours too, i has been made ticket on polo, i hope it will done asap, my xem 1450 in block chain is okay, but i dunno why not reflected in polo… we can pry in this christmas

its hard to slep tonight

like me now, i cant sleep too, how much you xem sent in polo? i look twitter so many much people have problemb deposite and withdraw too, but polo not answer for that. and polo can update twitter activity. and this time i feel polo can scam. if you has been done deposite let me know. and i will give you know too if my payment done too.just to make sure all is well…

in future if my deposite done i will withdraw it and not touch polo again

ok
who takes a aswer from polo , tell the others

you can check twitter poloniex and look comment at him status

Hi,

Recently, I withdraw 2016 XEM from bitcoin.co.id to Poloniex account. According to bitcoin.co.id the txid is 05ade9c6c623f2eae39cdbc55b911f7fe2e38c607c3c06b8788383c5ca09cda2. I already give correct address and message. However, until now I’m not receiving the deposit in polo and txid can not be found.

its like my trouble and problemb i withdraw from vip to polo and until this time not reflected in polo… all addres and message right too… i think polo have problemb

Are you sure the problem is polo? Because the txid from VIP is not valid too (can not be found)

its trouble from vip, i think vip have problemb bro. if you has been clear with this problemb you can message me

@Sony
Transaction hash is not visible :
http://explorer.ournem.com/#/s_tx?hash=05ade9c6c623f2eae39cdbc55b911f7fe2e38c607c3c06b8788383c5ca09cda2

Please contact with bitcoin.co.id support and ask for explanation.