Yes, there is no problem describing it completely as a new question.
Please keep the URL as it is and add “message”.
The text is not a problem with the following documents.
“At the time of deposit, we did not send a message, but please respond to reflect the funds.”
There is no problem without writing circumstances. Please contact only transactions that can not be deposited and exact messages.
thanks
where do i get the “message”?it is not on the deposit screen…
can you give me an example what i should submit to the support…then i can
just copy and send it to them
We can not support it until creating a support message. Please create.
The information so far should be sufficient.
i sended it from my nem wallet to my bittrex wallet…so why do i need to go
to poloniex
I mixed with other support.
Please wait for a little while.
Once I misunderstand the posted documents, delete them.
Log in to Bittrex and search xem on “Wallet” screen.
After searching, pressing the plus button at the far left of xem’s display will result in the Deposit screen.
he following red circle part of Bittrex’s Deposit screen is Message.
This image is sample.
Please contact Bittrex support with the following content.
・Transaction URL: http://chain.nem.ninja/#/transfer/f4e3efd88bc9a31c6e8609a3c87a67c7410bbead4df68b4413b02aabb3b69745
・Message that should have originally been written (please check on the deposit screen)
The support screen is at the following URL.
https://support.bittrex.com/hc/en-us/requests/new
Thank you very much…i will now wait for their reply and let you know
We look forward to your reply.
Hello guys, i v send my xem from nano wallet to polo and dont get them on polo and cant find transaction by hash, other guys tell me about hardfork and new wallet and etc
so they tell in old net there is no nodes so my xem will return to me next day
what should i do and what do u think? (можно по русски))
First, Nembex is not reflected immediately. Is it still possible to search hash?
Also, if multisig is the sender, it takes more time to reflect.
Then try searching at your address. Results are earlier than Hash search.
If you still have problems, please select another node from the node menu with your NanoWallet. The Super Node you are currently using may temporarily have poor response.
Thank you.
tnx, when i install new wallet all coins were there
Hello,
I am missing some NEM since 2 weeks ago.
I sent them from bittrex to the NEM mobile wallet. By mistake I sent them to the address on the ‘dashboard’ screen and not ‘my address’ which is in the my info section.
I have previously used the the wallet just fine for other transactions but I forgot that the first address you see in the app is not the receiving address, perhaps this could be made more obvious?
If anyone could help I would really appreciate it. Its not a large transaction!
This is where I sent it:
Address: NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ
TxId: 9a963b18f7169c839228c2ed6a1228ac6c4efa49ab9a559aed0977fd964afa39
Thank you
It seems to be sending money from Bittrex to Chengelly.
Your funds are currently owned by Changelly.
Please make a refund request to Chengelly.
In doing so, you must prove that the person you sent from Bittrex is you.
You need to submit a screenshot of Bittrex’s remittance list.
Please also submit the Txid along with it.
Please consult with Changelly as to how to handle that fund later.
Inquiries about Changelly are possible from the following.
Thank you.
Thank you for taking the time to help me.
Best wishes
I sent
200 NEM from My Nano Wallet to Bittrex, it has been over 27 hours and it still has not been received.
Transfer transaction
From NAC4WL-AYYUX5-WAXF72-SLZCNZ-2KBX2P-MTTXKH-G2GB
To ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR
Amount197.900000 XEM
Fee 0.100000 XEM
Message 45e112fd31934ac19ab
Block 1306893
Hash cb4e55d27bfd33c755e993947c20623cc3061ab6375e6d90344b352dbb9d460b
Your account records only 198XEM receipts and 1XEM bittrex remittances.
And the presented hash does not exist in the block chain.
http://chain.nem.ninja/#/account/NAC4WLAYYUX5WAXF72SLZCNZ2KBX2PMTTXKHG2GB/0
So, I think that NanoWallet currently has a balance of 196.9 XEM.
Please confirm it is.
Thank you.
Hi, I have noticed that my NEM is in my Wallet when I switched back to Another Node.
I tried sending the Money again and This time it Worked.
Thank you
The connection with NIS did not go well.
Thank you for your report.
Hello, I have the same problem, yesterday sent 1903 XEM to my Bittrex exchange wallet, but the never came, the sum was sent wiyh the message. in bittrex support ticket I have to put transaction hash where to find it? sent to ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
from NBKZAG-BXVDBE-RR5XAB-UORIU5-52EYPH-Z3VBEP-JS7M
yhanks