@DanJonBob Stop associating NEM group with HITBTC.
The HITBTC exchange is doing a lot of harm to users worldwide by blocking and stealing user’s funds with a scam KYC process that makes it impossible for users to pass document verification, which results in users never being able to access their funds.
As proof of the HITBTC scam, just scroll down their Twitter and Reddit feeds where thousands of users are trying to recover their funds:
Twitter: @hitbtc
Reddit: r/hitbtc