Please stop using brain wallet! and Refund to you


#148

Thank you for contacting us.
Can you confirm the address of NEM because I will check it?

Thank you


#149

Hi my wallet address is NCAYVJM3XBL3C6FJVTELVCKWWKZ5AKLZPUASGXFE


#150

@naikii

Thank you for contacting us.
In order to make a refund, we perform personal authentication.
The contents will be sent separately, so please wait for a while now.

Thank you.


#151

Hello! My wallet was blocked and I received a message that I need to contact here.
I created a new wallet with address - NDUCU5-R5LZ2F-32FZ4L-NYD3HR-IXVLBU-YZ5SG6-JWRA
Please tell me what to do.
Thanks!


#152

@oy.morozov

Good morning. This is seven in the morning.

Thank you for contacting us.
In order to make a refund, we perform personal authentication.
The contents will be sent separately, so please wait for a while now.

Thank you.


#153


Got the encrypted msg in my wallet.
My old address is: NDMEYS5FFGIJ6IL7IJUDX4AIGVEQ45SDJYBL6EQ7
I created a new simple wallet and the new address is: NDO5G44E5LMFRGILYKEFWCIIAL77IWWWJFQJVDVJ


#154

@AndrewPaul

Thank you for contacting us.
In order to make a refund, we perform personal authentication.
The contents will be sent separately, so please wait for a while now.

Thank you.


#156

@naikii

Thank you very much for your cooperation in the certification work.
We will terminate refund work with the following transaction.

Lock Fund Transaction:
http://chain.nem.ninja/#/aggregate/8c390a0affdd7dae07dc15663246c266782789ef1474f123b8adf94c6b03cd7a

Refund Transaction:
http://chain.nem.ninja/#/multisig/9c2b767d83665f28118ddef57ce841b2c318d590ef4a27ce8b9814c45b1a9ecc

Thanks


#157

Notice:

For business trips, I will take a day off for refund support for the following period. We appreciate your understanding.

December 9th PM 2:00 ~ 12th AM 01:00 at GMT.

Thanks


Wallet has been hacked. What should I do?
#158

13 posts were split to a new topic: Wallet has been hacked. What should I do?

Please read Please stop using brain wallet! and Refund to you


#159

@oy.morozov

Thank you very much for your cooperation in the certification work.
We will terminate refund work with the following transaction.

Lock Fund Transaction:
http://chain.nem.ninja/#/aggregate/1159877532ecd25348fdd2a25533ac01328d585aa7e967ee354b91cd70e9aff4

Refund Transaction:
http://chain.nem.ninja/#/multisig/cd25fd99f702234a0a82a29cc2b834fa4da0b11fb5a2b9db749eb7283cbf50db

Thanks


#160

@AndrewPaul

Thank you very much for your cooperation in the certification work.
We will terminate refund work with the following transaction.

Lock Fund Transaction:
http://chain.nem.ninja/#/aggregate/66fd4ea39cb25c381e70eeb3ae81a014f09588861ccfafb6c3ddcda28078238b

Refund Transaction:
http://chain.nem.ninja/#/multisig/0ac8f8e43eaecc653848f3ce64150d47af2d7f3b775260421affd26259932ed5

Thanks


#161

#162

Здравствуйте. Мой кошелёк заблокирован. Помогите разблокировать и перевести средства в безопасный кошелёк.
NB3C6D-MJHXIT-JHE4B5-BHW66L-DCFIDR-E34ISY-L5FQ


#163

@11161
I have been waiting for you.
I will explain the procedure, so please wait for a while.

thanks


#164

hello! my english is bad, my nem got stollen? what i need to do?


#165

@Urist_info

Thank you for your request for refund.
I have already made refunds to those who offered to others before.
This is my mistake, so I will reimburse the same amount.

For details, please read here.

As for the refund procedure, I will send you a message later.
Thank you for your support.


#166

@Urist_info

Thank you very much for your cooperation in the certification work.
We will terminate refund work with the following transaction.

(Hacking Transaction [Miss Refund])
http://chain.nem.ninja/#/multisig/fff4763b6fa5f03f3c68a1799faa9d51959c8d52e796210ed112fa0737ab63fe

Refund Transaction:
http://chain.nem.ninja/#/transfer/c7eaf564afa64f0c4c64b10ebd44791874f23dbf499195cffbac6dae18e23813

Thanks


#167

I have confirmed that it is my mistake completely for this refund.
I will continue to work with tightening in mind.

Thank you.


#168

My wallet was locked please help. My locked wallet NDMWPP-HW4ILZ-34JDKV-MDAMUV-6Q4CQQ-W3GTDX-FDBL