What can I de Money Cames my poloniex accaunt Poloniex xem depozit:NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
@hekim30 you must contact with yobit support and provide transaction hash with your deposit. Exchange like yobit requires additional field which is unique message code to be set. It’s required to process transaction automatically because exchange uses only one account for all users.
The wallet was updated sir and we noticed that you were not attached the tokens while sending your funds All deposits sent to the old address will remain pending until they are returned by the support team Send the deposit address you sent to it until it is replaced in your wallet and all related deposits will appear. I receive that massage on Yobit Facebook. I don’t know Think about it
:Anyone sent XEM from Yobit with success?
no i sell and buy ETC but send firsly 2ETC and see what is happene, transaction was ok a send againe 5ETC when transaction was finished send another 10ETC and continue like this
My transaction have status sending from few days. 0/6 confirmation. But now I can’t cancel this transaction. Support no reply.
i dont know, waiting… writing to the support mak new tickets every day, writing on facebook, twitter, to XEM team to
Facebook profile is for sure fake. Don’t use it !
Hello all there
Same problem!
i have deposited from my BITTREX account to YOBIT wallet 260 amounts of XEM on Dec 07. like you guys suggested i have waited until my account is online and still do not see my deposit balance in my YOBIT wallet. When will my 260 amounts XEM come in? Was there lost?
I need my XEM
So Yobit support answer:
“Dear user.
XEM wallet is updated.
If your still have problems with deposit please create a new ticket again”
Did you check your transaction in blockchain explorer? Did you attach unique message code?
1 Like
i did check my transaction in blockchain explorer.
Amount 260.330244
Fee 4
Block 1404684
Because bittrex withdrawal history status is completed.
Must did i write the message?
Yes. Unique message code is required by Yobit exchange to process transaction automatically.
You must contact with yobit support and give them transaction hash if you don’t include message in transaction.
Служба поддержки YOBIT не отвечает на мои сообщения , что делать ? Отправил им ссылку на мой хэш hash=840a32416ed69e87bbf108726b445b69d1d8ad8ae95ca37e557790e376bf3142
обьяснил им что не указал MASSAGE Что мне теперь делать? Помогите , посоветуйте что-нибудь!
Как быть если они ничего не вернут?
Я не могу говорить здесь об обмене, потому что это независимая компания. Они поддерживают мега медленный, но я, как простой пользователь, может здесь помочь.
I can’t speak here for the exchange because it’s independent company. They support is mega slow but I as a simple user can help here much.
The YOBIT support team does not respond to my messages, what should I do? I sent them a link to my hash = 840a32416ed69e87bbf108726b445b69d1d8ad8ae95ca37e557790e376bf3142
Explained to them that did not indicate MASSAGE What should I do now? Help, advise something!
What if they do not return anything?
And you here met someone with the same problem? Has anyone been returned to XEM?
Я не здесь, что Yobit возвращает токены, но другие обмены делают это без больших проблем. Я считаю, что сложная часть - связаться с поддержкой обмена.
I don’t here that Yobit return tokens but other exchanges do this without big problems. I think hard part is to contact with exchange support…
I make withdraw from QRYPTOS to Poloniex and writed to Poloniex next message "Hi dear Poliniex i have a deposit problem. I send my coins from https://www.qryptos.com but they maked mistake with message address, i send my correct deposit address and message address, bucause they to do every big transaction in manual type, this is from him support “The process of moving crypto from our cold storage to external addresses can take up to a few hours as it includes a few manual steps and needs multiple signatures.” So they maked mistake, and now they can’t to do nothing because they send my XEM on your wallet, can you help me, and send that XEM on my wallet? " But the Poliniex dont answering from 18 of December, yesterday i maked anouther ticked to them support but they are dont answering what i neet to do? Thank You for the help. Hash:
1869c017372701ed47498a4f0d55e57a7d3b36b782912eec2569d32d084ddb50