i am sry for your loss but see i hold xem to and myn is okay, why would nem get 5000 from you if the generate billions selling the xem they hold.
To everyone who uses NEM products.
Not only mobile wallets, all wallets of NEM are warned to take backups when creating wallets.
Using Wallet without taking a backup can not be guaranteed whatever happens afterwards. If it is a mobile wallet, if the hardware is destroyed by dropping, you will not be able to access funds again.
For this reason, I think you will find that backup is absolutely necessary immediately after creating the wallet.
In other words, do not use Wallet in the absence of backup.
It is not limited to NEM. If you have a backup, you can restore the wallet.
Please use with confidence.
Thank you.
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Im not sure if you have actually used the NEM wallet but unlike Trezor, Doggie coin, or any other wallets it doesnt make or or warm you to write down the private key. so i was pretty nieve i suppose and assumed it was safe. it was only after i made the transfer did i think, ok i better back this up… How on earth was i suppoed to know it wouldnt work, it could generate an NEM address to send it to so why would i thnik this could be a scam?? Ive one question for you, do you know ANYONE, any email address, any phone number, any adddress, ANYONE in NEM that can help me? I know the answer!
thats not trUe is it? Ive used lots different wallets and they all make you take down the private key or back up code before you use them. this is not the case on NEM. Read all all the forums on Redddit. im not the only one.
Could you tell me in detail?
i think points have been made. and i think it is sad but kinda self-made problem. conor, again i feel sry for your loss but plz be reasonable and stop you claims, there are many ppl on the forum who were riding the scam-train. in the end all of them did mistakes by themselves and if the volume was low some ppl even helpd refund. so plz stop your daily scam report. and also put that video down.
all the best fo the future
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Are you serious take down the video. People need to know the truth. this is the beginning!!
What does the truth refer to?
The problem that the secret key is rewritten to the release node of the download page of the iPhone wallet is stated properly.
For this reason, it is designed to display clearly as to be sure to back up.
What do you want to say now?
You say things that NEM side hides the truth without telling you, but it is different from the fact.
I feel merely as a disturbance of business.
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well i could do a video showing of the errors you did. that would answer some questions…what? we all did our best to help. all that is wrote in this forum is going public 1to 1 so nothing is hidden.
I have the same problem! and I believe that the company has to solve this problem in our favor. I do not have a private key. but I can prove the right to these coins!
thousands of users of iphone have already faced this. Maybe you will try to solve this problem in the future.
This is not only our fault, but the addition to the iPhone. All applications are portable.
but it should be possible to decrypt the key. I have encrypted
can someone
Have you wlt file or something else? I sent to you private message with contact to Thomas. Maybe he will be able help.
tomass is who?
IOS app dev.
Who is such a Thomas in the company of NEM
Thomas is developer who create NEM mobile wallet for IOS. Maybe he will be able help you. Unfortunately I don’t know his position in NEM foundation (I’m simple NEM holder from couple months). I’m refering to Thomas because in my opinion he is best person to ask if it’s possible to recover your account.
Thank you