I’ll see them in my wallet?
lets do it where to send emails or where tu send messages?
i started to send mesages to coindesk twiter account please send you also to the other sites
@3f1a969e543e31ee2f25
This transaction doesn’t exist in blockchain:
http://explorer.ournem.com/#/s_tx?hash=171352825615586fb78ae79713d0512129f5b3429caac8e70d1def18540c50fd
So coins didn’t leave Cryptopia wallet.
on the balance of cryptopia there are none. in history it is clear that they are gone
technical support cryptopy does not respond ((((
Yes. But transaction is not send correctly. Cryptopia wallet is mess.
Only contacting with they support can help in this situation.
Thank you. I will write to them. I hope I’ll see my XEM
I’m sorry but what are you talking about? The wallet status said XEM was “OK”. I’ve told you that before. It still says that.
The most recent announcement on Twitter was a month before and said issues would be cleared up in 2 days.
The agencies I cited in the application have a direct and substantial interest in this type of matter. At worst, they are not interested and they will ignore it. So what? The substantial relief I seek is the return of my deposit. Is that so unreasonable?
The directors that I cite may be personally liable for reckless trading. At best, my application will scare them into paying my deposit back. At worst, they will ignore it. Again: why do you feel the need to criticize the technicalities of my application. What exactly is your agenda ?
You are clearly not a litigator and you have no empathy whatsoever for the avalanche of investors who are hemorrhaging money.
The links you so kindly provide contain no indication that there is a problem with XEM. Even today, the news announcements do not provide any warning regarding XEM deposits. If it does, please provide a link, because I can’t find a warning. Perhaps if you read the links that you provide you will have a vague notion of what you are talking about.
Seriously, instead of nitpicking my attempt to get my deposit back, why don’t you suggest a possible solution, or just go away.
Since you seem to know so much about it, why is Cyrptopia unable to repay my deposit to me? It should take them a few seconds to do so. What possible technical reason could there be for retaining it for this long?
While you’re at it, please explain why it’s okay that Cryptopia is taking weeks or months to return so many customers’ deposits? Is it your contention that all of these investors are “angry” and “impatient”? That they should sit idly by while their investments implode in value?
In other words, WTF is your problem, Jerry?
1 Like
our money is not with us is a exchange issue because if the chain says the transaction complete and even in the exchange tjey said is complete why is not in our wallets
Jerry, why is Cryptonia accepting new deposits into wallets that are having issues? Is this reasonable, in your opinion?
Having a wallet is not accepting deposits. People make deposits regardless of the wallet status. It appears that you are referring to the maintenance indicator on the wallet - It currently has two indications - maintenance and OK. If it has 0 connections or there is another malfunction e.g. lost connections or a problem not directly related to the wallet then it is not in maintenance but obviously won’t work. If you are making a critical deposit it is good practice to make a small test deposit or withdrawal first. I always do that.
Because funds that are shown on your exchange wallet are on the exchange ledger. When you send funds the wallet signs the transaction and creates a TXid that it broadcasts to the network. The transaction sits in the network node mempool until it gets mined. Then it becomes part of the blockchain and allocated to the receiving address. The wallet (which is a combination of hardware and software) . The wallet has to be connected to the coin network to work. It syncs with the blockchain to recieve the data. When the wallet receives the data (addess, value, payment id) the exchange software does a number of security checks to ensure it is a valid transaction and allocates it to the correct user. It does this by transferring the exact amount of value to the particular user on the exchange ledger. When the required number of confirmations have been received it makes your balance available to make purchases on the exchange. None of he exchange transactions happen on the blockchain. They happen on the exchange ledger. Withdrawals happen in reverse. You request a withdrawal on the exchange ledger.
(From the Cryptopia faq:)
Unconfirmed: Means that the withdrawal is waiting for to click the confirmation link sent to your email address. It won’t proceed further until this is done. You can resend or cancel the withdrawal at this stage from your withdrawal history page (https://www.cryptopia.co.nz/WithdrawHistory)
Pending : Means the withdrawal is in the queue to be processed and sent by the system.
Processing : When the withdrawal is actually being sent, if the withdrawal remains here for longer than 1 hour, it will mean the automatic processing of you withdrawal has failed for some reason and requires manual intervention/reprocessing by staff. You should open a ticket.
Complete : Means your withdrawal has been broadcast to the coins network and is waiting to be included in a new block. You will see a TxID which you can find on a block explorer for the coin AFTER it has been included in a block. Some block explorer may show you the withdrawal before it has confirmations but this will only be possible if its in the mempool of that node. Some networks may be slow so you should allow at least 48 hours before opening a ticket.
Cancelled : Means the withdrawal was cancelled either by yourself or an admin.
So what you are saying is… once the requested withdraw has left the sending exchanges wallet and the required amount of confirmations has been met on the recieving exchange (in this case its Cryptopia 20 needed) and the status of the deposit is “confirmed” , then the recievers wallet should reflect the value of that transaction *if the exchanges ledger has the inventory to cover it, right?
but its not a matter of exchange inventory if you send fresh coins form other exchange
Didnt think so… then what the hell is the issue? If they are trying to scan each transaction for the stolen coins, according to NEM, all they have to do is use their (NEM’s) API and it will instantly flag these coins since they were apparently tagged.
If it is showing on the blockchain - and the required confirmations are received (Confirmations are triggered by confirmations recieved by exchange wallet and don’t necessarily match the confirmations on the blockchain explorer - since different nodes may be used ). It also has to pass a number of internal checks before it is reflected on the exchanges ledger. An exchange ledger is not linked to the blockchain in any way other than through the deposit and withdrawal engine.
Incoming deposit from blockchain > Exchange balance on ledger in - / + trading on exchange ledger = Exchange balance available for withdrawal > outgoing withdrawal of blockchain. Most centralised exchanges work this way.
Hi Jerry. I’m a barrister in Cape Town with a civil practice. 8 years experience. My practice is mainly commercial / contractual and I’ve been handled countless cases involving the freezing of bank accounts and dissipation of funds. At the moment I’m litigating a claim against a Bitcoin Ponzi scheme which may turn into a class action. Before practicing law I was a software engineer.
I hear what you are saying, but something is not right at Cryptopia, and something needs to be done. One of the Christchurch attorneys I contacted has received so many complaints that he is putting together a class action. I agree that this is unlikely to realise much in the way of damages, but it will put Cryptopia under pressure, and that is the whole point.
Since this is your jurisdiction, what would your approach be if you had funds tied up and wanted to get them out ASAP?
I’d wait it out. I’ve seen many issues resolved there so it is not as if their support in non existent. Crypto is an experimental developing technology. It is hard to decypher where the exact problem lies. The NEM wallet they run is 0.6.95-BETA. Which by definition is an unfinished version released to either the public a select few or whoever signs up to beta test it for bugs or glitches. Wallets are supplied by the coin network - they are not software made by an exchange. From my analysis their wallet has frozen a number of times. They also announced that they scan for stolen funds which would be a legal requirement. Their listing policy also allows them to freeze and delist any coin that is subject to legal action. NEM has already been tainted by the Coincheck hack and the stolen funds being distributed on the darknet which has affected its value. Losing exchanges is not going to be constructive towards its value. I was just looking at comments of a Poloniex customers that had been waiting 3 months for a reply. Too many customer support requests appear to be an industry issue A lot of other exchanges appear to have long customer waits as well. I’d personally just wait and if I didn’t trust an exchange withdraw everything I had on the exchange and stop using it. I wouldn’t be making public accusations of theft unless I was absolutely sure.