I need help i lost my xem in qryptos
Hi good pm…does anyone here using Qryptos?last year nov 2017 i got my account verified and tried to send my BTC to qryptos it was smoothly done and i saw the incoming and oending transactions…on nov 8 i sent my XEM’s as well so i can do trading
…but after i sent the xems i never saw any incoming transaction in the qryptos summary history…i even double check if the deposit and message was correct and all of them were correct i checked it through blockchain explorer and found the transaction hash.
7abae9fb479b7513d8285a508d6826bec3ad1e68816759f5a252c238864ade1e
.ive been contacting them almost more than a month and i didnt recieve my xem yet… I hope the support thecl could help me with my problem…thank you
@Sinadoki
This is your transaction :
http://explorer.ournem.com/#/s_tx?hash=7abae9fb479b7513d8285a508d6826bec3ad1e68816759f5a252c238864ade1e
Your transaction was not processed automatically by exchange because you have included encrypted message. What you need to do is contact with exchange support, provide transaction hash and ask for manually credit this transaction to your account. Only exchange can help you because tokens are on they wallet now.
Exchange support of NEM?
Thnak you ive sent them the transaction hash amonth ago and its taking too long…anyway thank you so much sir…i hope i can get them back soon
1 Like
Guys, did someone get a response from Cryptopia?
Hello people,
I have 2 isseus going on…
First.
I made a stupid mistake as i wanted to sent 104 nem from my NEM wallet (android) to my freewallet.
Instead of inserting the message at “message” is put in my userID.
The other thing is…
I bought 30 NEM at litebit.eu and send it to my freewallet account (this time i did included the message correct) … but it never arived.
This is from the NEM WALLET
And this is what i found from the litebit transaction.
… sooo… is it all gone.
Or is there a way to get it back ??
Please help 
@Nils
Could you please copy-paste your address? (first case) and transaction hash from litebit (second hash)?
I “win” an answer from cryptopia…
“they are working hard with their administrators staff to solve issue on XEM… They appreciate our patience”…
Ticket open 29Dec2017… answer today.
Hoping in progress…
2 Likes
Hello, i also have problem with transfer to cryptopia. Can you do something or do we have to wait for them to fix it?
I can se the transfer om the blockchain but have not recived anything in my cryptopia wallet.
Block: 1447762
Hash: 4d199f579ed4fa9eaa2aee7796294a5b6e682d746fdfb38f6e60abd033632f9c
Sender: nd2gsv-ahejcf-tzqwct-txldub-k6rbwj-bdubpp-l5ov
Recipient: nbq73b-ylvgmo-7l2wfg-2vvojh-obwwjk-w7d3v7-ue4e
Best regards
Netr0
Yes,i know. I meant this, this method i prefer.
But I want to ask you, why the best way, for you, is to exchange with the first exchanges you indicated, and not with changelly or shapeshift considerating that are used directly in the nano wallet?
Sorry for my questions, but i like to know things.
And thanks again for the great support.
what exactly is the problem i wonder, this is the first coin i have hade this kind of issues with 
@Netr0
Your transaction looks ok. I would on your place contact with Cryptopia support, provide transaction and ask for explanation.
Thanks for the reply, yeah i have done that but they are not answering. Alot of ppl are mad at them but someone stated that they are working on it so i have my hopes up atleast 
Yeah… thanks for the quick help here atleast!
1 Like
@dragone08
For buying and selling xem I always use bittrex and no problems so far. Deposits and withdraws are quick. Of course you must remember to attach unencrypted message code and don’t deposit from multisig account because contact with they support may be hard now.
Brother, I do not believe)
Probably you dreamed it)
Hello guys…
I did the transaction from spectrocoin to bittrex and it failed. XEM have never received in my bittrex wallet. I am quite sure about msg and wallet address on bittrex. Spectrocoin support says that their job has fully done and they cant help so I have to contact Bittrex support (which is awful, using generic messages and not answering).
Tr ID: 1f9a0158f60d2a2f75d76ac30fb27c852faae25c445d0170d33a51b14d267346
wallet: ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
deadline was 31.12.2017.
Bittrex does not pending any xem deposits to my wallet.
PLease help.
Greetings from Bosnia