@B_T
This transaction doesn’t exists in blockchain:
http://explorer.ournem.com/#/s_tx?hash=f12eb4ae5339bfd8995a35aff88ae5559783bbe4608816b7e1ec6f575b91d91e
Cryptopia had problems with XEM wallet last 2 weeks. You mus contact with they support and ask for explanation.
I did send a ticket to support (cryptopia) on the 4th of January, and still waiting for a response from them. Thank you for your help.
@B_T
Today one member on Telegram group told that he wait 9 days. So probably you must wait for your turn.
I see, good to know thanks. Can I still post here later with any issues, results or any questions regarding this transaction?
ON the page which provided incomplete data for the identifier, it is possible to find out all you need to print or view the EXPORT PAGE TO EXCEL
TABYSTY ASKHAT:
Hello. my name is Askhat. 12/12/2017 I was exchanging coins with usdt for xem. A month passed, 185 coins xem never reached. Although the transaction was successful. Exchange made in the purse Freewallet.org. Technical support did not solve the problem. During the exchange, I did not specify the teg purse xem, and the rest of the data was correct. Here is the Hash: 9700b0798468af03910ef75efbb0d8d36f4c95c4d0569c9d0a80523fab448362
Here is the address of my wallet: NA2KC36U4YIHDVMBEKGGFWBGOIVJMB5XAM7X2ETI
@Aziyakom
This is your transaction:
http://explorer.ournem.com/#/s_tx?hash=9700b0798468af03910ef75efbb0d8d36f4c95c4d0569c9d0a80523fab448362
You have sent to Freewallet which works like exchange. They use only one address and you must include message code unique for user because in other case deposit will be not assigned.
What you must to return your funds is contact with Freewallet support, provide transaction hash and ask for manually assign this transaction.
Also please consider using official wallet from nem.io where you have access to your private keys (not like on exchanges or multiwallets like Frewallet)
Thank you
Помогите мне, пожалуйста. При отправке 12/29/2017 с Bittrex 371.97417000 XEM (без учёта комиссии 4.00000000 XEM) на адрес NBRT3YQTVHLTYBDUXH2HHURI5KCYDWRWJ63YWIGG YoBit я забыл вставить сообщение 14b5528cead261cde4b. На Bittrex статус: завершён TxId: cd81523eb346205faf53e1f1e5dbfda540342a3b8dc1a488f29dbd03050f0b0f. На YoBit монеты не пришли.
Я обратился в поддержку на обе биржи и сразу получил ответы от ботов, что билеты приняты к рассмотрению. Конкретных ответов нет уже 2 недели. Помогите мне, пожалуйста, вернуть средства.
12/29/2017 ХЕМ 367.97417000 Завершен
Адрес: NBRT3YQTVHLTYBDUXH2HHURI5KCYDWRWJ63YWIGG
TxId: cd81523eb346205faf53e1f1e5dbfda540342a3b8dc1a488f29dbd03050f0b0f
@Ryhor_Semianiuk
Это ваша транзакция:
http://explorer.ournem.com/#/s_tx?hash=cd81523eb346205faf53e1f1e5dbfda540342a3b8dc1a488f29dbd03050f0b0f
Bittrex не может помочь вам сейчас. Единственный способ связаться с поддержкой Yobit, обеспечить хэш транзакций и попросить вручную зарегистрировать эту транзакцию в вашей учетной записи.
К сожалению, поддержка Yobit очень медленная …
This is your transaction :
http://explorer.ournem.com/#/s_tx?hash=cd81523eb346205faf53e1f1e5dbfda540342a3b8dc1a488f29dbd03050f0b0f
Bittrex can’t help you now. Only way is contact with Yobit support, provide transaction hash and ask for manually credit this transaction to your account.
Unfortunately Yobit support is very slow…
Hi there,
I withdrew my XEM from Cryptopia 30 December 2017 and the transaction was marked as complete.
At thisday, The coins have still not come through to my wallet and the transaction ID doesnt even exist on the NEM blockchain ???
I opened a ticket with Cryptopia but they have still not responded… 
I see many other people complaining about XEM deposit and withdrawals on Cryptopia…
Does anyone know whats going on? Are our coins lost forever? Why are Cryptopia not saying anything?
Transaction Id:
23da9f284a3ff104861e5022273e3cfe178e282781ff8f7a1cd0736fbca8e73f
Thanks in advance !
@henrideparis
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=23da9f284a3ff104861e5022273e3cfe178e282781ff8f7a1cd0736fbca8e73f
Only way is contact with Cryptopia support. If they don’t answer maybe try wait couple days and create second ticket.
I’m not the only one in this situation, how do you explain this malfunction?
@CryptoBeliever here you go and thanks again for all your efforts in this forum! remind me to send you some XEM if I ever get it off cryptopia 
Obviously, when I entered this it contained my PIN and the “Net” field was populated with 25XEM. This is the screen that immediately followed my withdrawal attempt. I know the address is valid because i’ve used it from the exchange before and copy/pasted/checked it several times from block explorer. If you want, I can send you PM with my address.
@Matt_S
If you withdraw to nanowallet message is not required (you can remove it). Of course if you withdraw to other exchange it’s required.
If removing message doesn’t help try remove dashes from address. Of course if you have dashes there because I don’t see this.
Also did you leave amount for fee? You must remember it’s only allowed to withdraw amount - 20xem (fee)
@henrideparis
It’s because Cryptopia issues with wallet. Because node which they use was not synchronized all withdraw transactions was rejected by network. Please contact with they support.
Thanks so much for your precious help! 
Добрый вечер! Службы поддержки yobit, по моему, не существует. Предположим, они никогда не обработают мой тикет и не вернут мне монеты. Вы помочь не можете и что остается? Есть ли еще выход ? 04/01/2018 когда я переписывалась с вами впервые, вы написали, что можно поменять монеты на другие? Или не правильно вас поняла? Прошу ответить на мое сообщение
111962d pawelm
Здравствуйте! 7-й день тех поддержка yobit.net не отвечает. Из-за того, что не было указано сообщение, монеты XEM зависли на бирже. Я не знаю, что делать… Помогите пожалуйста, может быть XEM имеет выделенную почту для связи с руководством yobit.net ?..XEM 584.715000
tx hash: 556dd94fb70ba92579fd6a6f8c478644cfd8c33e69cd20fbaed7871833d5b0e8 СООБЩЕНИЕ 7e0b98c5e363d32ba0d.
AwS13aw логин yobit.net
Прошу прощения,отправила случайно скопированное сообщение. 4 января 2018 года вы писали, что если монеты застряли на общем счету yobit можно их поменять. (так как мной не было введено сообщение при переводе). Предположим yobit никогда не вернет мне мои монеты, и нет вообще никакого выхода? Можно хоть что нибудь еще сделать? Что значит совершить обмен монет?
This hash from my cryptopia exchange wallet.
TransactionId 018cb04ec9e44a85257c1426a8d907f0d6f9af510c8b6086f2168f8bb381a8e9
To wallet NDKIDQOVCGN463JUSAUJ3YKGLVVLSZV3ZKA46JQC
and as result is no XEM