@Den_n_v
Пожалуйста, свяжитесь с Binance support, предоставьте ссылку на транзакцию, и они будут перечислять ваши средства:
@Den_n_v
Please contact with Binance support, provide this link to transaction and they will credit your funds:
На Yobit торгуется ERC20 токен. Comsa представлена на двух платформах NEM и Ethereum. Технически это разные токены, но по смыслу они одинаковы. У них один общий саплай. В будущем они будут конвертируемые с одной платформы в другую.
Спасибо за ответ!!! Получается если приобрел токены наYobit , значит нет смысла переживать что это просто какой то фальшивый токен… ?
А если это технически разные токены как они вообще могут относится к одному и тому же токену Comsa, и как на разных платформах количество выпущенных токенов будут потом совместимы… очень не понятно( ! Извините за столько может и глупых вопросов!
Hello dear support ! tell me whether everything is good with the deposit? I sent it with Bittrex for cryptopia, but the deposit can not be seen anywhere … wrote a support ticket, bot says wait 30 days (can anything help? thanks in advance
address and message is scored correctly.
TXID 126f7683750756a6be92d569a8021ed2940ea6cb4ad0cd55c766552a76413a2f
4 DAYS AGO…
Hi all.
Still haven’t received the NEM after 40 days. We’re actually more than two month later and my NEM are still in hostage on their Cryptopia platform.
I just got recently a stupid support bunk email with some obvious advises and a closing of my support ticket. This means they are not considering at all the fact their platform would not be working or bugged, or worse they are just keeping me quiet while the time is passing and my NEM unavailable / in hostage.
When I rechecked today on their platform, I realized I got a new status that my transaction was cancelled. So I redo the operation of withdrawal, worrying if I have still to wait two months that a support guy send me a useless bunk email, close my ticket again, and cancel the transaction ?
Now, the withdraw operation is even worse because I even don’t receive email asking for my confirmation to authorize the withdrawal. So my transaction can’t even start as I can’t confirm it by email.
I did cancel and re-make a second withdrawal attempt, and still no email asking for confirmation coming.
See my ticket message. My NEM/XEM are still in hostage of this platform. Are they stolen and Cryptopia is trying to gain time, or it there somebody serious behind Cryptopia addressing this issue?
[Hello Supporters,
You answered to this issues in a bulked way, and it was not appropriate, and just closed the ticket "#214564 - NEM/XEM take abnormous amount of time to be withdraw"
So I have to make a new ticket to continue on this generic failure to withdraw my NEM/XEM.
After checkin the status of the transaction, I realized the status was changed to an error message “Transaction failed to broadcast”, with the time stamp “23/02/2018 1:59:00 PM”.
So I redo again the same transaction with the same address I used to succeed previous transaction, and which is perfectly confirm on my NEM wallet, and no confirmation email reach my email address "michael@village-island.com" although this email is working perfectly fine as I use it for daily work. So the withdraw transaction remain in “unconfirmed” state. I did “cancel”, and made a new withdrawal attempt but again no email are sent by your system,.
Please don’t tell me to check my email address, my NEM address, or any obvious checking,. the problem is just your system is not working.
Why is it so terrible to take my NEM out of your platform? As of today, my crypto money is just hostage of your out-of-order platform.
Please fix this issue asap, or send me other 944 NEM to my NEM address,.]
@Mikhail85
Please verify if your message is correct. Should be same as message in your XEM deposit page in Cryptopia:
http://explorer.nemchina.com/#/s_tx?hash=126f7683750756a6be92d569a8021ed2940ea6cb4ad0cd55c766552a76413a2f
If it’s correct (or not) only way is contact with Cryptopia support.
Hello Pawel,
Yes I did check. All such obvious checking are already done by me.
There is just no email, no action from Cryptopia.
Kind Regards,
Michael
1月28号从火币提到P网的XEM 至今没到、在P网，提交工单后得到的答复是 Thanks for your patience as we investigated the wallet in question.
We discovered an issue with the wallet, and we have since been able to resolve that issue. If you are still having trouble with this wallet or past transactions, please let us know and we will be happy to investigate further.
Best,
Poloniex Support
我该怎么办。谁能帮帮我
Не пришел NEM с NanoWallet на Binance. Был приобретен на Binanceю
Аккаунт Сумма Сообщение Дата
NC64UF-OWRO6A-VMWFV2-BFX2NT-6W2GUR-K2EOX6-FFMZ - 220.556027 XEM Tue, 20 Mar 2018 22:42:55 GMT
Отправка транзакции
Отправитель Primary
Получатель NC64UF-OWRO6A-VMWFV2-BFX2NT-6W2GUR-K2EOX6-FFMZ
Сумма220.506027 XEM
Комиссия 0.050000 XEM
Блок 1552623
Hash f004ade66ef9684a898d30010e76fff6b4e1377dd298bd625721d048b0237e0a
NCKV5I-MPU633-ZSOUPW-ESFWPE-D5HZ5Q-ONPYT5-FRZO + 220.556027 XEM Wed, 03 Jan 2018 22:39:28 GMT
@Viktor_Misyura
Вы не добавили код сообщения, требуемый Binance для обработки транзакции:
http://explorer.nemchina.com/#/s_tx?hash=f004ade66ef9684a898d30010e76fff6b4e1377dd298bd625721d048b0237e0a
Обратитесь в службу поддержки Binance, сообщите о транзакционном хеше и попросите вручную назначить эту транзакцию для своей учетной записи.
@Viktor_Misyura
You didn’t add message code required by Binance to process transaction:
http://explorer.nemchina.com/#/s_tx?hash=f004ade66ef9684a898d30010e76fff6b4e1377dd298bd625721d048b0237e0a
Please contact with Binance support, provide transaction hash and ask for manually assign this transaction to your account.
The message says the issue has been resolved. If not, contact Poloniex again.
Please help me.
I forgot writing message for the transaction.
TX ID: 7d1653f75b4ce51c2f6247e65094908f6d228c92997990b1bb2e3ca55689b10a
Address sending from : NAWY52S4MBWST5JDXDSA4BDDF5GR2CJZ3IZ2DUX7
Message : Db06e1651e6c07ed7
Address sending to : NDKIDQOVCGN463JUSAUJ3YKGLVVLSZV3ZKA46JQC
Message : 3e5e7deb04bdc78e
Amount sent : 1134.27878400 XEM
Withdrawal ID: CWCA2YYCBXOYE2DQEPAKDL3YQW
@jalalahmadi
This is your transaction:
http://explorer.nemchina.com/#s_tx?hash=7d1653f75b4ce51c2f6247e65094908f6d228c92997990b1bb2e3ca55689b10a
You have sent to Livecoin right? I’m afraid that they will refuse to credit this transaction.
Other exchanges like Bittrex or Poloniex will do.
Please try contact with Livecoin support, provide transaction hash and ask for manually credit this transaction to your account.
Hello,
I’m waiting for deposit my XEM to HitBTC already 3 months!
Please could you help me?
4950XEM
http://chain.nem.ninja/#/transfer/eaf97e7c493daea63a9b46d4bee48b7d8b2ad13c8f0ecb65536555f8a39f1644
and 35XEM
http://chain.nem.ninja/#/transfer/b6ae0c9615e06e51280c826a35424f10fa1035199630024c3143c69ea299132d
Already fighting with HitBTC support, they asked me for waiting for their “engineers”, but it was 2months ago.
Could do you something here?
@NEMich
HitBTC deposits was opened so they should answer you. When they answered you last time? Did you check if they didn’t close your ticket?
I transfered XEM from Spectrocioin wallet to Huobi.pro, but i never received this. The Xem balance in Huobi.pro is zero. I need your help.
I use this address in Huobi.pro NDKM2MN37EGA2SPE5B3ANL4J7S4F6PD2L6UOIA77
The transaction was April 15.
Can you help me.
Thanks
Hello All.
I was reading that people like me (we are many but seems like we cant do nothing at all) are having issues on transfering from exchangers, so lets clear this issue, we need official answer from nem tech to know where to go.
My personal problem is this:
I got DIM from Alpha-btc and make a transfer to my HItbtc Wallet. Look at this:
018-03-08 13:36:08 6667.00000000 DIM Dimcoin Done TXID: 27524f82ec86b610be7d15cefa5784962b0c44f526df77687b91d08acb6901eb -
My hitbtc wallet is : NBJZL2BAN2VQMIYTVHPJZUFKJEOT4DOBQF2NSFDD
I send a lot of mails to alpha-btc support center and got nothing, same with hitbtc. Please guys be kind enought to reply if this have to do with some nem bug or we have to keep traying with the support exchanges.
Tnx in advance.