Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

@Robin-jansen94 could you please provide address where you have sent from litebit?

It has been XEM/EUR buy so i don’t know actually

@Robin-jansen94 you must put some address to send XEM. Which one?

In decmber 2017 I Booked 520.75395 XEM form my Ipone NEM wallet to an orther addres, but I still didn’t recieve my XEM.
How is that possible?
If you can help me to find the hash I will give you that too. maybe that will be easier for everyone.
I send my NEM from this wallet adress: NDEAJE-SXV3ZQ-WBHJHR-47KIV5-DWMTZW-KEOUES-LT5P

To this adress: NA2KC36U4YIHDVMBEKGGFWBGOIVJMB5XAM7X2ETI
including the message : 290011942995

Hope someone can help me?!

@Bram you have sent to Freewallet (NA2KC36U4YIHDVMBEKGGFWBGOIVJMB5XAM7X2ETI):

http://chain.nem.ninja/#/transfer/654f61a87fb3313a906c17fdb938e60e19acebd08eab213dd8945b91360515d7

So you must contact with Freewallet support and ask for explanation.

Hi Saul;
I withdrow from koineks, deposit to bittrex NEM. I can’t see my nEM coins on Transaction Detail. Please immediatly help me.
TXid: 5080cf63eb40fa13e7e056fb59888dae2a1992ec62821d312441d501eeacc2f0

I withdrow from koineks, deposit to bittrex NEM. I can’t see my nEM coins on Transaction Detail. Please immediatly help me.
TXid: 5080cf63eb40fa13e7e056fb59888dae2a1992ec62821d312441d501eeacc2f0

@ymalkoc61
It looks like this transaction doesn’t exists in blockchain. You must contact with Koineks and ask for explanation:

http://explorer.nemchina.com/#s_tx?hash=5080cf63eb40fa13e7e056fb59888dae2a1992ec62821d312441d501eeacc2f0

I translated the XEM from the local wallet (NanoWallet) to the XEM wallet in bittrex (ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR). But XEM coins did not come to the stock exchange.

@AlexRimNEM have you transaction id?

Thank you for your interest men.

my bad luck, want to trade in cyrptopia even like this, please help me, get my funds XEM or NEM

http://explorer.nemchina.com/#/s_tx?hash=baf912f9ae3d7f00ef52e2a03fb9661b728e9ea80add5b16412f59fc788035fe

@Ilyas_Nicholas_Sanja
transaction looks ok. I’m afraid only Cryptopia can verify why they didn’t process it. Looks like problem on they side.

здравствуйте, отправил на биржу 168 xem но на бирже монеты так и не зачислины, как я могу решить проблему? отправлял с кошелька nem wallet+ на андроиде

@ fc117f445eacf4dc4ed1 можете ли вы скопировать сюда свой адрес NEM? Он доступен, когда вы нажимаете кнопку QR в нижней части окна вашего мобильного приложения.


@fc117f445eacf4dc4ed1 could you copy paste here your NEM address? It’s available when you click QR button on bottom of view in your mobile app.

Добрый день!
Вот мой адрес:

NAYA5M-B7LO7N-ECCL4E-4MV7ST-JXUCVI-RWOOQL-5DHL

Can somebody assist. I have done the following transaction to my Binance account. But it is not showing up there and in my NEM wallet is shows as completed? http://chain.nem.ninja/#/transfer/59c3071025dbb16092f90977384be0decf7072d4fee398fc174357311e5d6c55

Какую информацию вам дать? Чтобы решить проблему?

@ fc117f445eacf4dc4ed1
Это ваша учетная запись: http://chain.nem.ninja/#/search/NAYA5M-B7LO7N-ECCL4E-4MV7ST-JXUCVI-RWOOQL-5DHL

И транзакция:

http://chain.nem.ninja/#/transfer/628b05e70685ea791b7d39915dc245793dc2084d421f41fc4b40afbaa4d944f7

Вы отправили Alfacashier, но вы указали неверный код сообщения (nc64ufowro6avmwfv2bfx2nt6w2gurk2eox6ffmz). В сообщении вы включили другой адрес NEM. Вы должны связаться с Alfacashier, предоставить хэш переноса и запросить возврат.


@fc117f445eacf4dc4ed1
This is your account: http://chain.nem.ninja/#/search/NAYA5M-B7LO7N-ECCL4E-4MV7ST-JXUCVI-RWOOQL-5DHL

And transaction:

http://chain.nem.ninja/#/transfer/628b05e70685ea791b7d39915dc245793dc2084d421f41fc4b40afbaa4d944f7

You have sent to Alfacashier but you include wrong message code (nc64ufowro6avmwfv2bfx2nt6w2gurk2eox6ffmz). In message you have included other NEM address. You must contact with Alfacashier, provide trasnaction hash and ask for return.

@MatthewLion you included encrypted message. Message in deposit transaction to exchange should be always unencrypted. Please contact with Binance support. They should be able credit transaction manually.