Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

Tech Support
#424

Please tell me the version and address of NanoWallet.
I will send you the minimum XEM to issue Publickey.

#425

Please tell me the version and address of NanoWallet.
I will send you the minimum XEM to issue Publickey.

thanks

#426

I am using BETA 1.4.13 with the Adress NDPCSJFN5M5WA47BJI5WEO3ZX73WICPG6T32OT3O.
Thank you very much @mizunashi :wink:

#427

I sent 0.05 XEM.
This XEM will be used as a commission.
Please remit Zero XEM to yourself. So publickey is issued.

thanks

#428

День добрый, у меня та же проблема, на кошельке 0 xem , и я не могу отправить себе , т.к комиссия 1 nem , мой адрес NC42ZVYTYHYK44F3Y4FZ5OIXIK23LQGMTCYERVHX кошелек BETA 1.4.3.

#429

Я перечислил 1 XEM.
Передайте 0 XEM себе.
1 XEM - плата за перевод.

#430

Thanks for responding.

Version: BETA 1.4.13
Address: NC4H7QXNORHBRAOTWUEXPCGGBVI7IOLZQA3SPB3S

Kind regards

#431

I sent 0.05xem. I use it as a commission. Please remit Zero XEM to yourself. So Publickey is issued.

thanks

1 Like
#432

I sent to bittrex nothiing arrived

ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR.

morre detai needed ?

Thxl

#433

That is not your address, that is an exchange address:

http://chain.nem.ninja/#/search/ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR

#434

Hi,

Sorry for the question but I’m a noob.

I transferred my coins from nem android wallet to bittrex and it’s been 24hrs and I haven’t seen any pending deposits.

I see it on the blockchain and wanted to see if any of you guys know how long it would take.

image001
image001.png911×491 43.8 KB

Thanks.

#435

I have the same problem

#436

Generally, when remitting to an exchange, you need to fill in the message.
I saw the transaction and it seems that nothing is written in message.

Please contact Bittrex support with the following URL and the message to be originally written.
http://chain.nem.ninja/#/transfer/c2d8c3b07686c64dafc3986d562c49de0d2665f98c071c108b86cd180e68de65

The message to be filled in is described in the Deposit part of Bittrex.

Example:
01

#437

When needed
NBCOJW-VI6J6S-IXJUCA-XDQGDA-IV3OAK-24MEPC-QUXL

#438

Your transaction will be two of the following.
Please confirm the message on the deposit screen of bittrex.

http://chain.nem.ninja/#/transfer/197c4797881da46cf208c881e4d1f49ef7dbd25fc64b7931b2584e0219a24695
http://chain.nem.ninja/#/transfer/5601ea271cce0f79b4d5caf859ab75e815f65b33a5ec0c87e01e558bdbf33e34

#440

http://chain.nem.ninja/#/search/0b51bf459c3667f74b811b5b160e5046c3d46fdae08785a97392313e97ef5545

I did not arrive in the currency. Please cancel the order or send it to my wallet
The wallet is correct but we did not write the message correctly

#441

There’s no such thing as canceling an order in crypto-currencies (especially not this long after).
Whoever is the receiver needs to rectify this. Since you’re talking about a message I’m assuming it’s an exchange. You’ll have to contact the support of that exchange.

#442

I referred to the URL.
XEM you remitted from Poloniex has arrived at Yobit.
Because Message is “wallet”, it is in a state where funds can not be reflected.

The message used to credit to Yobit is 19 letters consisting of alphabet and number.
Please check the message again on Yobit’s deposit screen.

After that, please contact Yobit’s support with the exact message and the URL below.

http://chain.nem.ninja/#/transfer/0b51bf459c3667f74b811b5b160e5046c3d46fdae08785a97392313e97ef5545

thanks

#443

thank you

#444

Hi guys! I made a big mistake today :frowning: I was transferring NEM from Poloniex to Nano wallet and instead of copying my wallet number I accidentally copied Remote account number (from delegated account section). status on Poloniex - completed. Can get my NEM back?