Hello @Jason
Could you please copy-paste your public address?
Maybe you forgot add message code required by cryptopia exchange to process transaction automatically?
Thanks,
Was not aware message code was required ?
Address NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
Public key 2d6c14a7814d3eb505d5cb62407fb7044fc4ba21f295f274badf91831d3b1d64
Warning about required message is on exchanges which required it.
I see you sent from one exchange to another.
In your coinspot you should have transaction id/hash which should like something this: f5b45538a4ae2718b5dc5e77097bb884ccee4558344534e38a895f5327b30a4c
You must find it and next rise ticket on Cryptopia eith this hash and description that you forget add message. They should return your tokens.
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Will do, thanks mate.
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Cryptopia to Bittrex Lost transaction:
ID: 38005792c3faafacd396cb6758a63f13f0d555499f6afa5ad887947d0c0928a1
Hello @Occidio
This transaction is not visible in blockchain explorer (explorer.ournem.com). You should ask Cryptopia support. It looks like they don’t do valid transaction.
Regards
HI there,
I mistakenly forgot to add message when sending XEM to Bittrex wallet.
Is there a way to recover this please?
Would someone be able to assist on how to get the funds back?
From NAXC7L-SOBJ7N-2LF64Q-GSXYN4-EK7U33-Z7TCXW-I56Y
To ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR
Amount3 605.950000 XEM
Fee 0.050000 XEM
Block 1407550
Hash bb955b7a4adc5568065f6b445b98ba3c501e6c2f8717cca74c1d8facf707c938
Thanks a lot, appreciate your help!
Hello @whatwhat7
Transaction link: http://explorer.ournem.com/#/s_tx?hash=bb955b7a4adc5568065f6b445b98ba3c501e6c2f8717cca74c1d8facf707c938
Indeed you forget add message code. You must contact with bittrex support, explain what happen and give them transaction id. They should return your founds because currently they are on bittrex wallet but without message it was not possible to automatically process and assign to your bittrex account.
Hey thanks, I will contact Bittrex support, hope they will respond soon.
Cheers.
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we should contact Bittrex to mention that the is not a personal problem
and i hope that the Admins on Nem contact Bittrex too
Any way this is the last time i Deposit Nem To Bittrex
Bittrex last days has big delays in responding in tickets. It looks like to small people working on support there… It applies not only NEM but all tickets they are processing.
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I bought some NEM 2 weeks ago with Litebit.
I still did not receive any NEM in my wallet.
What could be the problem ?
Hello.
Hard to say without details. As I understand you make withdraw from litebit to your personal wallet but tokens don’t arrive?
Have you transaction id for withdraw from litebit?
I bought the Nem with euro’s.
And the tokens did not arrive in my personal wallet.
The receiving adress is : http://chain.nem.ninja/#/account/NBDNIH-EH5OZ7-YIGKU5-TXVGNR-3NTZYY-SJXLBM-GM3C NBDNIH-EH5OZ7-YIGKU5-TXVGNR-3NTZYY-SJXLBM-GM3C
But where you buy it? You should have transaction id visible in withdraw history in place where you buy it. If transaction id is not visible you should ask company or exchange where you buy your xem.
I bought it with Litebit…
Order ID
LB776700
Hello,
I have the same problem, bought some NEM on Litebit. I dit not receive NEM in my wallet (IOS) What is going wrong?
Hello @Harm75, @DebbySuvaal
order-id is only used internal in Litebit. You should ask Litbit support (if it’s not visible in your Litebit history) about transaction id in NEM network. With this transaction id we can identify transaction in blockchain and confirm if it’s already done by Litebit.
On Dec 10, 2017 6:21 AM, “Changelly” support@changelly.freshdesk.com wrote:
Dear James,
Thank you for your query!
Unfortunately, the hash you have provided seems to be empty:
https://stellarchain.io/tx/6ee452a1cce0e0c1b61bfe2489e7750253dbd5542c4ae968ed461c1ba44e3fa2
Please contact the support team of your wallet in order to reconfirm the data.
Thank you!
Sincerely,
Changelly support team.
Hash 6ee452a1cce0e0c1b61bfe2489e7750253dbd5542c4ae968ed461c1ba44e3fa2
Timestamp 2017-12-08 11:43:48
Type transfer
Sender NBW3HXB7EB37JCJZTMIHNAG7WQ5L2GAXVJSBCFBV
Recipient NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ
Amount 1,472.596089
Fee 0.05
Block 1406722
Message
why is message empty?
Hello @58pointw
It’s empty because you use Stellar block explorer. You should use NEM explorer. Below link you should provide to changelly:
http://chain.nem.ninja/#/transfer/6ee452a1cce0e0c1b61bfe2489e7750253dbd5542c4ae968ed461c1ba44e3fa2
Regards