Thanks, a lil reassurance goes a long way.
Now i have to wait on them to credit my account before i can trade.
My luck i guess … “doesnt pay to be stupid”
Hi Pavelm,
3 days ago I sent my XEM token from Livecoin to Yobit. But at Yobit Xem Wallet is under maintenance since 3 days.
Could you help please ?
TXID is 21227e9977773b71c757a4d3d7c9978bdeeca83bb8b27e9c3526c9bbd250709e
Hello,
I have a problem with a transaction.
I sent 426.780415 XEM from this wallet adress (NEM APPS);
ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
To this wallet adress (CRYPTOPIA) ;
NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
But i not write the message (1141e31508eaf377)
Now, the coin left from my first wallet (NEM APPS) is 0 XEM.
So, i try to explain the transaction :
First, i will try to send 426.780415 XEM to cryptopia wallet without MESSAGE.
But the XEM don’t left and stay on my Wallet. (01.12.17 at 18:19)
Second, i send 426,780415 XEM to cryptopia wallet with MESSAGE (the amount of transaction : 426.780415). (01.12.17 at 18:36)
It is work but the cryptopia wallet is always at 0 XEM.
I think the problem is that i have not written the good MESSAGE (1141e31508eaf377).
Could you help me please ?
This is the message of Cryptopia support;
The way Cryptopia deals with XEM is it uses one address and the message is how we know what user to credit the funds to, so searching the address on the block explorer turns up every transaction that has gone to Cryptopia. It is a similar situation with the wallet you sent from. There are just too many transactions for us to search through to find it. We will really need the transaction ID, it should be displayed when you look at the transaction on the wallet you sent it from. Regards, Cryptopia support.
Thank you.
Hello
@yzmcoin I have written to Yobit but they don’t provide any details. Unfortunately you should wait and ask they support…
when I withdraw XEM coin from my livecoin account, Yobit Xem wallet was under maintenance. So is there a chance from Livecoin side to get coins back ?
Nope. Transaction is done and tokens are on yobit wallet. They must solve technical problems on they site. They also can manually return your transaction probably but I don’t know how yobit support do in such a situations.
Hey did you manage to get it back? I just made the same mistake. Any help is appreciated
Hello @Leif
Do you have transaction id? If yes you can contact with this id to exchange where you sent tokens.
1 Like
Thank you! I Have just sent my ticket
yobbit ,how about my coin?
hi can you help me to recover this transaction from bittrex to my wallet plz
Address: NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ
TxId: 1021eab95fbcd188721d7f8ec733783c04d1d690c5beb327579b4a6163b32ae0
the address of wallet is NCPYUD-RKRCYY-GNMNJL-6IW4AR-IUKH4O-4JBRZC-RENY
ty for your help
Hello @masco
Transaction: http://explorer.ournem.com/#/s_tx?hash=1021eab95fbcd188721d7f8ec733783c04d1d690c5beb327579b4a6163b32ae0
Was sent to changelly exchange wallet (NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ). As I expect you do this by mistake.
If you want your tokens back you must contact with Changelly support and provide transaction hash and address where you want to be returned.
Only changelly can return your tokena because they are on they wallet.
Regards
1 Like
ty sir i will contact changelly
HI! Could you tell me how to fix it, I have sent 2k coins in 2 payments from my nano wallet to Bittrex since 1st od December. How to fix it? or do i have to just wait for Bittrex support team?
e81cfb703f5c8c7025b4617e437153dacc0c13a12953d295fdf1b2449aa68e23
c2e682db0fffa046fdb27377946322bc0adb046939cae06eab4f101fa2e8e658
Hello @Adrian_Michon
You forget add message to this transactions. Message is required by Bittrex exchange.
You must contact with Bittrex support because tokens are on they wallet but without message they will not be automatically processed. Please provide to exchange transaction hashes which you put above.
Hello. Did the exchange in “Сhangelly”, but forgot to specify the message. Money is written off. what to do?
Hello @Eduard
You must contact with Changelly support. Tokens are on they wallet but Changelly was unable to process it automatically without message. You must also include transaction hash in ticket to changelly.
Sent XEM from coinspot to Cryptopia, address NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
Has not arrived, several hours later. Surched on blockchain and there is a note
Harvest Info
Harvest status disabled
Is this issue at sender end or receiver end ?
Any help please.