yes I think I sent it to the wrong address to. I’m at work right now but I
will do it when I get home, I appreciate your help.
Hi.
I bought some coins through shapeshift. it let me put my ether wallet address, but I guess they don’t support NEM tokens.
How do I claim my tokens? Was quite a bit, like 0.5 ether worth.
Thanks-
Okay
input hash 1E54C58836618177327C254FD2E294091B173215B20BDEE82735835 FB
870DCAE
Output hash
01313501C26A0B5739992E 9274CFF 43D9F05E9FB3AE483B691D9389A060D2040
RECIEVER ADDRESS
NAMG6XCR4 JY630V7I HNQ07GQ7WWL4H3V4551CYU4
Correct address it should have went to
NCR 7VYTONVIME3JU7A42
E6LB250XBPHUAQF72YX2
Thank you, I found the transaction http://chain.nem.ninja/#/transfer/a0f645c840ffde4c59a65df92a401b092e73e9b474e734dae129a8b94b26e2d0
apparently is everything ok, right?
I can’t see this transaction hash in blockexplorer:
http://chain.nem.ninja/#/search/01313501C26A0B5739992E9274CFF43D9F05E9FB3AE483B691D9389A060D2040
Please contact with Changelly and ask for explanation.
Looks OK. You must contact with bittrex exchange and ask for explanation (please add transaction hash to support ticket).
Hello dear NEM!
I was transfer 10400 XEM at Thu, 07 Dec 2017 20:23:20 from account number NAQUJO-4JLMYT-IVSEHG-6VDHZ4-RNK4DE-JDAQ2P-Y6X7 to my account number NBRT3Y-QTVHLT-YBDUXH-2HHURI-5KCYDW-RWJ63Y-WIGG
block 1405386
hash 5b970d244e94943cc02fdbff2be600a4436ba513e30d563dbb0d2fd4e77ede67
But i havent fo a money any account numbers… this is very big money for me.
can you check my transaction? plsplsplsplspls canceled this transanction pls
You didn’t include unique message code required by exchange.
http://explorer.ournem.com/#/s_tx?hash=5b970d244e94943cc02fdbff2be600a4436ba513e30d563dbb0d2fd4e77ede67
You must contact with Yobit exchange and ask for refund.
Hello Admin
have you contacted with Bittrex to return our NEM ?
Please try to reach them because they don’t read our tickets
Hello,
Yesterday i sended my XEM from Spectrocoin to my Bittrex Wallet. I double checked the address and message and it fits the address en message information in my Bittrex wallet. So it should be okay… But the XEM did not show up in my wallet?
Who can help me. Bittrex is not responding for over a week on another issue, so there’s not much to ask.
Thanks!
Diego
Hi, I bought some Nem coins on HitBtc.com on 15 Dec. I transferred the coins to my nano wallet on the same day but they have not arrived. im quite sure it should not take 5 days for the coins to get to the wallet.
the transaction Hass is:
c8f7863a52889edbe115c54dbe50beb58e4f15627483a8544b643d8f6ff4a874
@mmr
This transaction is not visible in NEM network. You must contact with exchange support and ask for explanation:
http://explorer.ournem.com/#/s_tx?hash=c8f7863a52889edbe115c54dbe50beb58e4f15627483a8544b643d8f6ff4a874
@Diego1
Today I reported this problem to spectrocoin.com. All withdraws from spectro have this problem (they are not process automatically by receiver exchange).
I ask they IT support to investigate.
I suggest to all people send first to nanowallet and next to other exchange.
Unfortunately (I know they aren’t fast now) to return your tokens you must contact with Bittrex.
@anas_nashar I can’t do much about contacting with Bittrex and speedup this tickets. They support doesn’t answer. I successfully contact with spectrocoin.com and explain that all they withdraws (if are directly send to other exchange) are not processed automatically.
2 Likes
Hello,
i sended some XEM about 20 minutes ago from Poloniex to NEM wallet… but i still didn’t receive it.
Can be the problem that this address NBZMQO-7ZPBYN-BDUR7F-75MAKA-2S3DHD-CIFG77-5N3D have lines between letters?
transaction: c8f71f87cab3c4ac88618193259cf9d8ba2a162a7b5f7aec39a3a15568f6a7d1
Please can someone check? Normally i wait for the transaction only 4-5 minutes
Thank you very much!
Transaction is visible:
http://chain.nem.ninja/#/transfer/c8f71f87cab3c4ac88618193259cf9d8ba2a162a7b5f7aec39a3a15568f6a7d1
If nbmmy7-3jd5ot-vmfxlz-lz5m5c-wdbqwp-djdzs3-36dj it’s your address it should be visible in nanowallet.
Just arrived ! sorry for my panic 
Hello,
Four days ago, I tried to transfer BTC to XEM through Changelly to my XEM nanowallet. Changelly shows the transaction has completed, however nothing shows up in my nanowallet. 
I tried to send the BTC to address NAVOKWQTT7AQVZWY6EFVSFHIN6JPI2AT7ZY4GL2R. The output transaction hash is f3126ec292650c2bef9f1ec341c5c9829f10f04b40fabe0f81788f5f9e400780 however when clicking the link it seems to be not valid. The input transaction hash (ec731041c6b0209995c8490aed47bae43c6a8801dfa29e6c5c1e434dafb0634e) shows that indeed BTC have been transferred, BUT WHERE???
Please help… I also contacted Changelly but I did not get a response so far.
@rvlee
This transaction is not visible in NEM blockexplorer:
http://chain.nem.ninja/#/search/f3126ec292650c2bef9f1ec341c5c9829f10f04b40fabe0f81788f5f9e400780
You must wait for Changelly support answer.