Ok. This transaction is done. Should be visible in your wallet (namg6x-cr4jy6-3ov7ih-nqo7gq-7wwl4h-3v455i-cyu4)
Exchange Yobit does not charge my KHEM for more than a week. When sending from exchange HitBtc didn’t have a window where you had to type the message. Only not long ago added the ability to add a message.
What do I do?
Right but that’s not my wallet address.
Hello again, I turn to you for help, sent 85 nem from wallet to the exchange ,but still no exchange,please help Отправка транзакции
Отправитель NBAF5V-4X24VM-H3KTJA-FJ4NWX-H5PAUC-UZKNJP-OZAJ
Получатель ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR
Сумма85.000000 XEM
Комиссия 0.050000 XEM
Блок 1394524
Hash c699aee226955838dce481ae1d17fbd4b1c9e529930ece8e0e3f72463d891454
So what am I to do if it was sent to an incorrect wallet?
Right but that is not the correct wallet address…what do I do?
Отправьте следующее сообщение для поддержки Bittrex и получите поддержку.
Название: Я забыл сообщение во время депозита
ТХ хэш:
http://chain.nem.ninja/#/transfer/c699aee226955838dce481ae1d17fbd4b1c9e529930ece8e0e3f72463d891454
Сообщение:
(Пожалуйста, заполните сообщение, которое вы забыли)
спасибо
Please send the following message to support of Bittrex and get support.
The Title: I forgot the message at the time of deposit
ТХ hash:
http://chain.nem.ninja/#/transfer/c699aee226955838dce481ae1d17fbd4b1c9e529930cece8e0e3f72463d891454
Message:
(Please fill in the message you forgot)
Thanks
2 Likes
Добрый день. Вот мой ХЭШ
7a8798e9a67d559c15df93ea0e9bcbd1e506ca4aed750a22cbdc2b1859e85468
Please think that funds are basically lost if you make a mistake in the destination.
Also, if the other’s address is used, you can ask and return it.
However, in this case, it seems that it was sent to an unused address.
First of all, where did the incorrect destination come from?
The biggest possibility is the address written below.
“Services” -> “Manage delegated account”
If you sent it to the address which is attached to this, it is possible to retrieve it.
This is another matter, but the wallet of mijin.io is very old.
Remittance fee is still as it was before, fee of about 20 times is extra.
Please download and use Wallet.
Thank you.
Well the address came from Changelly I guess? When I went to exchange from bitcoin to xem on Changelly I just copied and pasted the address it said to copy and pasted it in my paxful account to send
If you do not enter the XEM’s address yourself, there is a possibility of Changelly’s address to manage.
Please contact Changelly 's support about that address.
Thanks
@Tron-KingNem you don’t attach to this transaction message code required by Yobit to process transaction automatically. Unique message code is visible in XEM deposit page.
Please send the following message to support of Yobit and get support.
The Title: I forgot the message at the time of deposit
Message:
(Please fill in the message you forgot)
Thanks
Hello,
I just transferred my new NEM coins from the exchange to my nano wallet but it’s not showing any coins.
my address is : NA72CD-UPCEI5-TCYC6J-XA5MWD-45QLIE-FWLI3Z-4JTA
and txid is 14ea0061920985fd36c431490979c42d43eef48a7b4f095e0f6970442021998f
What is the reason I’m not seeing the coins in the nano Wallet?
Thank you in advance,
Vico
Hello @vico
This is your transaction :
http://explorer.ournem.com/#/s_tx?hash=14ea0061920985fd36c431490979c42d43eef48a7b4f095e0f6970442021998f
Please verify if this is your address in nanowallet : NA72CDUPCEI5TCYC6JXA5MWD45QLIEFWLI3Z4JTA
Please verify if you are connected to good node. Circle in top right corner should be green.
If transaction is no visible in wallet or you have red circle please try change to another node (click circle and select another one).
HitBTC sometimes losing our Xem transactions, their support changed the address, so they can’t respond to your requests made through your personal account.
Here is a letter from them:
Dear trader, thank you for reaching out!
We would love to inform you that you have created a ticket via old ticket creation form. It’s not supported anymore, and will be disabled very soon.
Instead, we are glad to present you our brand new Support Centre. https://support.hitbtc.com
Please file a ticket there. It’s fast and convenient. Just scroll down and hit the “Submit a new request” button.
Don’t forget to look up your issue in the knowledge base. Most likely it already contains information about your issue, whatever that might be.
We hope you would accept our deepest apologies for possible delay you have been experiencing. It won’t be the case anymore, you have our word on that.
So, to sum it up: proceed to https://support.hitbtc.com, hit the “Submit a new request”, select type of your issue and file a new ticket. See you there!
Regards,
Paola Balzano and the whole HitBTC Support Team
1 Like
I duplicated back all requests if you register under the same username, they will appear in your office. The true answer is yet, but it’s only been 24 hours.
Hi, Yesterday I sent 96 XEM from Bittrex to my wallet. 17 hours later transfer still not showing on my balance.
Can you please help?
address it was sent to:
NBEIRO-GQWKPZ-TL75LG-FWCUJ3-RFW5NX-PRQI6K-CBCM
Thank you in advance
Marcin
Hello @marpal
This transaction is visible in blockexplorer :
http://explorer.ournem.com/#/s_account?account=NBEIRO-GQWKPZ-TL75LG-FWCUJ3-RFW5NX-PRQI6K-CBCM
Could you please try change node to another one? Please click circle in top right corner and choose another node.
hi, please I need your hand,
I sent my Xem form my NEM wallet to Xem Spectrocoin wallet, Thisi is my withdraw 
NAMLQU-BJNNJR-V5Y47G-NJ7VXB-5OHJHY-BLHOYF-7RVR - 1 359.653839 XEM AVdzjsJD spectrocoin Fri, 22 Dec 2017 13:21:54 GMT
Transfer transaction
From NASIZ2-5VHRNN-IL7YAJ-JLYTTK-EZRJQP-FWZQCS-6ZQZ
To NAMLQU-BJNNJR-V5Y47G-NJ7VXB-5OHJHY-BLHOYF-7RVR
Amount1 359.553839 XEM
Fee 0.100000 XEM
Message AVdzjsJD spectrocoin
Block 1426379
Hash 3a079b2a2cd398626c5ce56d45fff35144451c49aa6b5d9a11c7932d6c635357
But I didnt recive any xem on spectrocoin…
I sent two witdraws the same amount
Please give me your hand to resolve and understand what I have to do …to receive xem on spectro.