Hello @jks,
You message code is incorrect. It should be copied as is in spectrocoin.
You must contact with spectro support (there is livechat option), provide transaction hash and ask for refund.
hi, please I need your hand,
I sent my Xem form my NEM wallet to Xem Spectrocoin wallet, Thisi is my withdraw 
NAMLQU-BJNNJR-V5Y47G-NJ7VXB-5OHJHY-BLHOYF-7RVR - 1 359.653839 XEM AVdzjsJD spectrocoin Fri, 22 Dec 2017 13:21:54 GMT
Transfer transaction
From NASIZ2-5VHRNN-IL7YAJ-JLYTTK-EZRJQP-FWZQCS-6ZQZ
To NAMLQU-BJNNJR-V5Y47G-NJ7VXB-5OHJHY-BLHOYF-7RVR
Amount1 359.553839 XEM
Fee 0.100000 XEM
Message AVdzjsJD spectrocoin
Block 1426379
Hash 3a079b2a2cd398626c5ce56d45fff35144451c49aa6b5d9a11c7932d6c635357
But I didnt recive any xem on spectrocoin…
I sent two witdraws the same amount
Please give me your hand to resolve and understand what I have to do …to receive xem on spectro.
@MFABFX have you transaction hash? It should be visible in cryptopia withdraw. It looks like this 3a079b2a2cd398626c5ce56d45fff35144451c49aa6b5d9a11c7932d6c635357
Thank you I rty your way… but plese you have to resolve the problem before, you have to implement the nano wallet , if the customer make a mistake withdraw shoul not be transfer and xem shoul not to go… I dont knoew if it is poossible , but it will be a good implementation
There is no way to verify if you put correct message code because you should copy it from exchange where you are sending tokens.
hallo admin.
i have done withdrawal xem coin from cryptopia to vipindonesia, the transacsion is complete, but my coin not arrive in my wallet, please help me. i need my money
address : NCCFO5QDFV5FS3BTBPEU2QO6UHZD7PHGFNCPISDL
Tag : 357426
amount : 1133.54767218
fee : 20
Txid : 3d711156369aeaf5b70241d0b813e77a63e0b10b3b4ad68684fdb320d694bf68
please back my money
@vat
Transaction hash:
http://explorer.ournem.com/#/s_tx?hash=3d711156369aeaf5b70241d0b813e77a63e0b10b3b4ad68684fdb320d694bf68
Is not visible in blockexplorer. Are you sure this is correct trans hash from Cryptopia? If yes you must contact with Cryptopia and ask for explanation.
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Hi thank you for the answer.
I am now waiting for two weeks do you knowhow long the estimated time could be for an answer ?
Hard to tell. Lately Bittrex support is very slow.
hello, i sent 12 847.100000 XEM from my nano Wallet (Mac) to my bittrex account, 5 hours ago.
At Nano the transfer was shows sent.
AT Bittrex , notthing at all.
help!!
ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR - 12 847.100000 XEM bittrex Fri, 22 Dec 2017 14:52:37 GMT
Transfer transaction
From NCSWI4-GMC7PH-JKSOHE-YW6UEA-FHIBNV-YX2HV7-4LEA
To ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR
Amount12 847.000000 XEM
Fee 0.100000 XEM
Message bittrex
Block 1426487
Hash 1295fa3d20ec6f5081e678fe373e42e71a63d80575145ea4bab86292001a7387
@exodus
This is your transaction:
http://chain.nem.ninja/#/transfer/1295fa3d20ec6f5081e678fe373e42e71a63d80575145ea4bab86292001a7387
On bittrex NEM deposit page is information about necessary to add unique message code into message. Without this message transaction will be not process automatically. You attach wrong message “bittrex”.
Please contact with bittrex support and provide transaction hash (link from above). They should return your tokens but support is very slow. Right now many people waiting over 2 weeks.
1 Like
LOST
i have been waiting 20 days ago
the same problem
no help
the only option is contact bittrex By #Slack account
please if you have #Slack account Tell them about my problem 2 and help me
I am new to this type of transaction. Please help!!!Just completed transaction from Coinbase to Changelly for buying NEM . Coinbase said it’s completed buy Changelly said it’s fail. What can I do next? Any help would be appreciated.
@buyingNEM
Looks like can’t help much with this situation. You must contact with Changelly and ask for explanation. Changelly has also last days some delays. Maybe it will be processed tomorrow but you should contact and ask Changelly about this.
Thank you for your responding but I am new to this and I am try to find Changelly support (web page, contact number or anything) but I couldn’t find it. Could you help or point me to the right direction. Thanks again.
You have submit ticket form on https://changelly.com/ in footer. There it’s link Support in section HELP & SUPPORT.
Thanks pawelm. I just email to Changelly support about my issued.
thank you very munch.
Merry Christmas.
1 Like