You sent it to an exchange ? Then you need to contact them.
@Fb12 this looks like Cryptopia address. You must contact with Cryptopia support and provide them transaction hash.
Hello!
I send xem from my desktop wallet (simple) to Сryptopia yesterday, 24 hours ago, but xem has not come to the account.
hash bc73a3ea27e44c610d6daba9355b4045499dd5916ae4d1f38354f6beca340d25. Can you help me?
Thank you!
gotta contact their support. Tx looks good.
Hola, hoy he hecho un envío desde la wallet oficial de NEM a Bittrex. Al hacer el envío puse la dirección y el mensaje…pero cometí el error de cifrar el mensaje y eso esta impidiendo que se efectúe el deposito en Bittrex. Son 1000 monedas de NEM que ya no aparecen ni en mi wallet ni en Bittrex. Ya les he enviado un ticket exponiendo el problema y dando todos los detalles, id de la transacción, mensaje, etc
Esto le ha pasado a alguien? consiguió solucionar el problema?
Hola @Bodhi
Debe ponerse en contacto con el soporte de Bittrex, proporcionar hash de transacción y corregir el mensaje.
Deberían acreditar su cuenta.
Hello @Bodhi
You must contact with Bittrex support, provide transaction hash and correct message.
They should credit your account.
Thanks! I Will contact them
nal6x5-n73ubn-twc3rm-yobdix-ecycjr-2qqjjl-ojkd
nd2jrp-qiwxhk-aa26in-vga7sr-eeumx5-qai6vu-7hnr
999.000000
0.250000
1376372
2017-11-17 13:19:03
2017-11-18 13:19:03
tx hash: 6fcb0629c2ea0a9f2266a08a91e1b86e95d7db91bc5f0c96c2b4a4717bdc6a99
@turkoz
This is your transaction:
http://chain.nem.ninja/#/transfer/6fcb0629c2ea0a9f2266a08a91e1b86e95d7db91bc5f0c96c2b4a4717bdc6a99
You add encrypted message code. That’s why Bittrex was unable to process this transaction. You must contact with Bittrex support and provide transaction hash.
Pawelm,
yes that is good adress, but behind “Account” in top right is the word: primary, thus not the same adress is visible.
In the account information i see another adress and when i click on Select another account,
i get the same (for me) wrong adress and the word: primary.
In the right corner i do see my walletname to log out.
I don’t understand it.
P.G. Schouten
Aalsmeer
I withdrew 1100+ NEM from Cryptopia on 12/29 says “complete” in the Cryptopia exchange withdraw history. Did not receive Nem into my Nano PC wallet. Please help nervous here. My wallet address is NDNU6L-GYXIRE-MXHUYP-7V262O-CMWYGO-VIR4QS-5FXC
Cryptopia transaction ID is e4bdc4def9a137587f665c5712a0f5808a5c605c8fb33907acb454691582e3f2
Please help thank you
I hope the message is not an issue just made up a message as most wallets allow this and my nano PC wallet had no message field.
Cryptopia appears to be having issues. Gotta talk to them.
I sent Cryptopia this message as well hope can get an answer 
Now it is 1/4 still have not received any of my 1100 coins and no response from Cryptopia any suggestions guys please? Would be much appreciated, this is for post #1531 original post included below. Thank you!
I withdrew 1100+ NEM from Cryptopia on 12/29 says “complete” in the Cryptopia exchange withdraw history. Did not receive Nem into my Nano PC wallet. Please help nervous here. My wallet address is NDNU6L-GYXIRE-MXHUYP-7V262O-CMWYGO-VIR4QS-5FXC
Cryptopia transaction ID is e4bdc4def9a137587f665c5712a0f5808a5c605c8fb33907acb454691582e3f2
Please help thank you
I hope the message is not an issue just made up a message as most wallets allow this and my nano PC wallet had no message field.
This transaction is not visible in blockexplorer :
http://explorer.ournem.com/#/s_tx?hash=e4bdc4def9a137587f665c5712a0f5808a5c605c8fb33907acb454691582e3f2
Tokens don’t leave cryptopia wallet. You nust contact with they support.
Previous XEM transactions were done in a minute or so.
Sent 1,000 XEM plus the fee
To and from addresses correct; message unencrypted and correct;
block: 1437762
Tx Hash: c96fa3417f93b6249a766d7bac3388196ed7b4252d4f0cd5e1e5d8c09566b313
Could it be on the Poloniex side? Haven’t had similar problems at that site.
Thoughts?
@rjroma
For sure it looks like problem on Poloniex side. Please contact with they support.
Link to your transaction :
http://explorer.ournem.com/#/s_tx?hash=c96fa3417f93b6249a766d7bac3388196ed7b4252d4f0cd5e1e5d8c09566b313
I have spoken to a guy called Charles this morning. All he said was “paid from our side succesfully. You need to contact the consignee.” Okay, guy did his job: Management happy, f*ck the customer. Business as usual so to say. (Btw, I paid like 5 % to change Euros to XEM and BTC…)
The main point is that Bittrex <-> NanoWallet works like a charme. Both directions, always. So, which reason should Bittrex have to change something on their side to make Spectrocoin work? I’m a 100 % sure nobody here knows a single proper one. The question is more how tell the guys behind support guy Charles…
And I now, besides hating Charles, am in a queue with like 10000k #FOMO sapiens waiting to solve a problem while not having done anything wrong at all. I mean, isn’t that disgusting… Burn, Spectrocoin, burn!
This is support guy. I hope they IT will find where problem is.
