@Netr0
Unfortunately they only tell that they try fix problems but no details.
Yeah… thanks for the quick help here atleast!
@dragone08
For buying and selling xem I always use bittrex and no problems so far. Deposits and withdraws are quick. Of course you must remember to attach unencrypted message code and don’t deposit from multisig account because contact with they support may be hard now.
Brother, I do not believe)
Probably you dreamed it)
Hello guys…
I did the transaction from spectrocoin to bittrex and it failed. XEM have never received in my bittrex wallet. I am quite sure about msg and wallet address on bittrex. Spectrocoin support says that their job has fully done and they cant help so I have to contact Bittrex support (which is awful, using generic messages and not answering).
Tr ID: 1f9a0158f60d2a2f75d76ac30fb27c852faae25c445d0170d33a51b14d267346
wallet: ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
deadline was 31.12.2017.
Bittrex does not pending any xem deposits to my wallet.
PLease help.
Greetings from Bosnia
@Misley
Well, it’s not entirely true that they job is fully done but indeed you must contact with Bittrex support. Explanation below.
This is your transaction (looks OK):
http://explorer.ournem.com/#/s_tx?hash=1f9a0158f60d2a2f75d76ac30fb27c852faae25c445d0170d33a51b14d267346
About the reason please read my explanation here (any transaction sent from spectrocoin to other exchange - Bittrex/Poloniex tested - will be not processed automatically):
Uhm, Pawelm,
Thank you for making me calmed down. It is on me to stay and wait to Bittrex support to answer. I know that there are a lot of tickets but my “operative system” has bsod when deposit missing.
Thank you again!
I don’t know… I have only said to you the cryptopia answer after my tickect open…
“
Thanks for contacting Cryptopia. I can see that this withdrawal has completed at Cryptopia, however is still not showing on the XEM network. I have escalated this to our Admin team to investigate further. Please be aware that as that due to the holiday period, there may be some delay, however we are working as hard as we can to get through tickets as quickly as possible. Your patience is appreciated while we get this resolved for you. Regards, Cryptopia Support
”
Hi guys, I wonder if you could help me with the below:
I withdrew XEM form the HitBTC account to my Nano Wallet, however there are more than 24 hours and I cannot see anything in my wallet. Just to mention that I do not have a public key, as this was the first transaction. In the message box, I entered the wallet address, same in the destination box, as I didn’t know what to put in the message, therefore I put my address again. My Nano wallet address is ND5K7A-ZDFLVX-TI5H5Z-ZPMZHO-MMFF2F-JZMQBT-UQ63.
Hi @CryptoBeliever , the hash: d051d192ffde4ec83815e7d21231ad7dfedd020bc42f6fcb7797b1695c4d69d2
Many thanks @CryptoBeliever, I am doing this right now. All the best!
@Noigu99
You account is empty (public key is no needed to receive transaction):
http://explorer.ournem.com/#/s_account?account=ND5K7A-ZDFLVX-TI5H5Z-ZPMZHO-MMFF2F-JZMQBT-UQ63
What is status on HitBTC? Have you transaction hash visible in your withdraw history?
@Noigu99
Transaction hash doesn’t exists:
http://explorer.ournem.com/#/s_tx?hash=d051d192ffde4ec83815e7d21231ad7dfedd020bc42f6fcb7797b1695c4d69d2
You for sure should contact with HitBTC support.
I sent 25844 XEM to Yobit’s wallet, but forgot the message and sent the money. but are those who have contacted support and have returned money?
@adachi_c
Do you provide in yobit support ticket transaction hash? I can only tell you that many users complains about quality of yobit support but personally I don’t use this exchange.
2108034
XEM
565.00000000 20.00000000 Complete
a2a101a4b1c286448fa899114b4ab3d60d08d332f5af454a60c4148292ccc461
NAYW2C-I7ARXP-THUWWG-5EBV7A-ABKI5Y-OOKOV4-SDQH:NAYW2C-I7ARXP-THUWWG-5EBV7A-ABKI5Y-OOKOV4-SDQH
6/01/2018 11:30:00 PM
This has not made it to my account yet on my wallet yet it says complete. Why is that?
If you could assist on this one. I tried everything to make sure I didnt mess something up beforehand.
Hello! 15 hours ago, I transferred from Nano wallet to the Bittrex 1000 exchange of XEM coins. I still do not have my coins. Help.
@bluesolo
From where have you sent?
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=a2a101a4b1c286448fa899114b4ab3d60d08d332f5af454a60c4148292ccc461
So if you are sending from exchange you must contact with they support.
cryptoia
@fatih
Did you include message code required by Bittrex to process transaction automatically? It’s visible on bittrex xem deposit page.
If you don’t include you must contact with bittrex support, provide transaction hash and ask for manually credit this transaction to your account.
their support hasnt been active for xem since november.