У меня тоже такая проблема с Yobit написал в поддержку уже как 48 ч. но ответа никакого нет.Как здесь поступить?
I transferred XEM from Bittrex on 29 December and still haven’t got it on Cryptopia.
The issue with XEM on Cryptopia is not yet resolved.
I did deposit 2-3 days ago for testing and it arrived but this was after maintenance was ended.
Older deposits (when they have big wallet issues) still didn’t arrive.
So do you think the problem is with the XEM’s network? Or problem is at Cryptopia’s end?
Earlier I also thought it was Cryptopia, but when I saw so many complains from different exchanges, then I start doubting XEM network. I hope I am wrong and this thing gets resolved soon.
@xeg I can assure you that is Cryptopia problem. As you can check in explorer.ournem.com your transaction is visible. Just verify if your message code is correct.
Most user problems here is related with user error like send without or with wrong message, encrypt message, send from multisig but exchanges put warning on deposit page how transaction should work.
And if it’s not user error it’s exchange failure. I don’t meet here any case where problem was with NEM network.
Thank you
I agree with you. It is just when all your coins are transferring smoothly except one then you start doubting that coin. I am still learning about the technological side of the blockchain, so I can’t point the finger at an exchange or the coin itself. Right now I am only assuming as a layman. I really like your support on this forum. Thank you so much.
And yes transaction was all right I have checked that.
1 Like
Guys, keep in touch if there is an answer from Cryptopia.
@ pawelm
Okay… i think i’ve got the right numbers.
First.
The adress from my NEM wallet:
NAOW6P-BUKA7Q-WYQTU6-WIMLP7-FADGVW-RX6HR3-EHOY
Second:
The hash number from the litebit to free wallet transaction:
ac8e269ed50987ed41b6682aa9ff33e8f3d7577e5a6853614c9ccbd0538384f8
I’ve included 2 screenshots from the litebit transaction.
![Screenshot_20180107-141123|690x388]
(upload://sWdqkIjoO0TNbAMUIlgdw3zFFo8.png)
And i would like to thank you for your help.
I sent 200 XEM from my android wallet: “ND2KGP-CGWV6C-LKULMO-4O4N76-PJWQU2-SYZXFQ-H7DO” to cryptopia exchange wallet “NBQ73B-YLVGMO-7L2WFG-2VVOJH-OBWWJK-W7D3V7-UE4E” WITH MSG “492bacff62f165f2”
The coins never recieved cryptopia.
Tried to search at blockchain explorer but I don’t understand what heppend.
http://chain.nem.ninja/#/search/ND2KGP-CGWV6C-LKULMO-4O4N76-PJWQU2-SYZXFQ-H7DO
Can somebody help me?
Thank you verry much.
Raymond
@Nils
So you have done three transactions to frewallet:
- http://explorer.ournem.com/#/s_tx?hash=34f2f9a59610556efe3c6093428176f3beb0177c8f91f6449655b9aa0d44f368 (missing message code)
- http://explorer.ournem.com/#/s_tx?hash=1c73c9553d22ae8d85bf37456d2d313176ff59397b484c9ae3ab7adb3a6fd253 (wrong message?, transaction don’t arrive?)
- http://explorer.ournem.com/#/s_tx?hash=ac8e269ed50987ed41b6682aa9ff33e8f3d7577e5a6853614c9ccbd0538384f8 (transaction don’t arrive?)
Please verify witch transaction didn’t arrive and contact with Freewallet support and provide transaction hashes.
@Schemerlamp
This is your transaction (200 XEM):
http://chain.nem.ninja/#/transfer/70a2716a7bf22393cd6c05729131d085e8a9a6ba617d6bb41292659f1d32165c
You did include encrypted message code (should be unencrypted). That’s why transaction is not processed by Cryptopia automatically. You must contact with they support, provide transaction hash and ask for manually assign your transaction to Cryptopia account.
Здраствуйте, в субботу я отправил на биржу Yobit 25 xem. С кошелька списались а на биржу не пришли(
Отправка транзакции
Отправитель Primary
Получатель NBRT3Y-QTVHLT-YBDUXH-2HHURI-5KCYDW-RWJ63Y-WIGG
Сумма25.540000 XEM
Комиссия 0.100000 XEM
Сообщение HEX: fbb730a279b2f3b748
Блок 1447747
Hash 71eebe877fd085e1c4a2fa16775572258e62879f18b9f511d9f1f1f6a8086abc
Помогите, на Yobit нету их даже в ожидании зачисления. Как вернуть мои xem
@seha13
Это ваша транзакция:
http://explorer.ournem.com/#/s_tx?hash=71eebe877fd085e1c4a2fa16775572258e62879f18b9f511d9f1f1f6a8086abc
Вы включаете тип сообщения HEX. Он должен быть незашифрованным, потому что обмен не будет обрабатывать эту транзакцию автоматически. Вы должны связаться с службой обмена Yobit, предоставить хэш транзакций и попросить вручную назначить эту транзакцию вашей учетной записи Yobit.
@seha13
This is your transaction:
http://explorer.ournem.com/#/s_tx?hash=71eebe877fd085e1c4a2fa16775572258e62879f18b9f511d9f1f1f6a8086abc
You include HEX message type. It should be unencrypted because exchange will not process this transaction automatically. You must contact with Yobit exchange support, provide transaction hash and ask for manually assign this transaction to your Yobit account.
Wow… thanks 
I’ll contact freewallet support and provide them with the info.
(Non of the 3 ever did arive… man i realy made a mess … haha)
@Nils
Many users (for example Issue with NEM Freewallet) have problem with freewallet deposits even if message is correct so it’s not entire your fault 
I made 3 tickets. No responses. I am scared.