@JohnnyAp4
This transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=0a4b844d950f1c93c1e15ca987f715b25ed80dc74b79355c27f1565c8c483c7c
So you must contact with Cryptopia support. XEM are still on they account.
@Pete
You have included encrypted message. That’s why your transaction was not processed. Because tokens are now on hitbtc wallet only they can return it. Please contact with they support, provide transaction hash and ask for manually credit this transaction to your exchange account.
Link to transaction :
http://explorer.ournem.com/#/s_tx?hash=a68f8a3da072b1619cadfda1701eb76f60534edf3a40ea77f63b1e25d9a6f103
Wow thanks a great deal.! They stated that I had to sumbit the message with the transaction or else it would get lost. Waiting on response now from ticket. Thanks again
Hello dear NEM support
I sent my NEM coins from spectrocoin.com account to poloniex.com in 16/01/2018.
Transaction ID is:
631e62eceedc31ef1be59ad06718de47ebb32659cf9ab861620d0613ad1afa19
Hash number probably: #360633
Message : bbf9953277872256
Adress : NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
but by now I did not receive any coins. In spectrocoin there is status "complete"
Could you help me please what to do?
Thanks
I did bro they sync the wallet no nswer
@Popescu_Alexandru
Unfortunately you must contact with Poloniex support 
More info here: XEM transfer from Spectrocoin to Bittrex missing
on jan 3th i did payment from spectrocoin exchange to poloniex still no deposit support not responding what should i do…address and the message is 100% right that i received from poloniex.is there any other ways how to contact poloniex without these terrible support tickets ???
surely it can’t be all exchanges fault, as a lot of people having the same problem. may be it has to do with NEM network. I remember when I had Cardano in my Binance and I could not withdraw for over a week. reason the cardano netword had a problem, and Charles Hoskinsson mentioned it in you tube video, that they worked together with Binance to solve the problem, and effectively they did sort the problem out and I was able to withdraw my ADA coins.
Now it looks to me that there is a similar problem between NEM network , and exchanges wallet that needs to be in sync. So NEM should intervene and work with the relevant exchanges, to fix this occurring issue
We are all investors in NEM currency, and some of us hold a lot of money in XEM currency. NEM should give us the support we need. otherwise we all start Dumping our XEM coins, and surely that’s not good for XEM currency. I dunno man I dunno who to turn for Help. surely we can’t be left in Limbo here.
Or am I wrong?
2 Likes
I am hoping someone can help me with this. I have not received my NEM withdrawal from the Cryptopia Exchange which was done on Jan 12th, and the transaction ID cannot be found. Please, what happened to my NEM?
Transaction ID a3ede67f779748da206752e1718f4b7efbc05d2f9cf7e531869f7d88b86d409d
Address NA2KC36U4YIHDVMBEKGGFWBGOIVJMB5XAM7X2ETI
Message 582539443150
Cryptopia Transaction # 2400901
Amount 920 coins
Fee 20 coins
we are on the same boat, same here. my coins didn’t turn up its been 3 days now.
same scenario as yours I withdraw from Cryptopia too. I dunno whether is the exchange wallet not in sync with the NEM Blockchain , some thing wrong a lot of people have the same issues with different exchanges too.
we need to make a lot of noise everywhere to be heard, and get this problem taken care of. especially from the exchanges side .
Absolutely, every real-world Fiat bank would pick up a phone and call someone at Bittrex to solve the problem. But they haven’t got a number, because they are just a scam garage coded piece of crap. That’s why they have to talk to the support themselves. Obviously, not too much fun. A very good reason to let support Charles tell me it’s my job to talk to the people Bittrex.
Tens of thousands of people forget their messages all day long. So, they solve hundreds of problems each day. Obviously, I still haven’t forgotten anything, but we are still in the same queue.
But since Spectrocoin, and that’s the bottom-line, didn’t give me the opportunity to choose which way of transacting I want to choose they are the ones who choose something that’s NOT industry standard so to speak.
Thank you for your response. The address is correct only he is encrypted.
I have sent a mail to Hitbtc. Thank you.
@waynefinkman
Transactions are correctly made in NEM network. There is no technical issue in network. All problems I have met was related with issue on exchange end or user error (missing message required by exchange and so on).
Добрый день, прошло 2 дня и poloniex зачислил мои xem. Благодарю за поддержку и помощь.
1 Like
@ThriftyLady
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=a3ede67f779748da206752e1718f4b7efbc05d2f9cf7e531869f7d88b86d409d
Cryptopia has constant issue with they wallet sync. You must contact with Cryptopia support in your case. Yesterday I also have found bug in they deposit processing (already reported).
@SuperSecretDude
Well I have different fillings about spectrocoin.com. They have working support, I get direct contact to developer and I can explain and speak directly. But of course you can blame spectrocoin.com for not testing withdraw to bittrex.
1 Like
Sorry, but you were the one who said that sending from Spectrocoin to several exchanges doesn’t work. So, blaming this joke institute here sounds like a decent reaction. At least without your funky slave-mentality…
Also, they didn’t lose your money. Looks like that’s making a difference. And they really don’t give a shit for my feelings…
Здравствуйте ранее писала уже, отправляла месяц назад на биржу монеты не пришли до сих пор. Выше транзакция , что делать ?