XEM transfer from Spectrocoin to Bittrex missing

[Tradecoins.za]

Dear Sir,

I have made a transfer from Spectrocoin to Bittrex on the 12th of December 2017 but the coins are not yet reflected in my Bittrex account.
I have reported this to the Bittrex support desk but with no response from them.

Transaction Detail
Hash 341fe86123192e9813f72affb192614496400552679f7e0241af11c4b89f1a43
Timestamp 09/12/2017 00:56
Type transfer
Sender NAHA7JNAFWWLWKVTQP65CRI3VKJXKH42WW6BRVYR
Recipient ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
Amount 17,100
Fee 0.1
Block 1406968
Message 612b182d601b42e0b01

What should / could I do to resolve this?

Best regards

[BloodyRookie]

341fe86123192e9813f72affb192614496400552679f7e0241af11c4b89f1a43

is the message with the id correct?

[Tradecoins.za]

Thanks for the reply. Yes the message ID is as supplied by Bittrex Message 612b182d601b42e0b01

Best regards Johan

[BloodyRookie]

if you in cluded the transaction hash in your ticket at bittrex then i guess there is nothing else to do than to wait for their reply.

[CryptoBeliever]

This is known bug. Bittrex/Poloniex doesn’t support v1 transactions send over v2 protocol (version same like in mosaic transfer). I have already reported this to spectrocoin.
Because spectrocoin send in this way Bittrex are unable to process transaction.

What you can do is only contact with bittrex, provide transaction hash and ask for manually assign this transaction to your bittrex account.

[Tradecoins.za]

Thank you for the reply. Is there any other way to make contact with the Bittrex support desk other than emails? I have sent several emails but they do not respond at all (besides the standard automated reply that they have received the request).
Best regards
Johan

[CryptoBeliever]

@Tradecoins.za
I have sent you PM with some contact but I don’t know if these guys are helpful.

[Tradecoins.za]

Dear Sir,
Thank you very much for the feedback. I will persist with trying to get support from Bittrex.
Best regards

[BloodyRookie]

This is known bug. Bittrex/Poloniex doesn’t support v1 transactions send over v2 protocol

Hmm…looks like a v1 transaction to me:

http://chain.nem.ninja/#/transfer/341fe86123192e9813f72affb192614496400552679f7e0241af11c4b89f1a43

Why do you think it is v2?

[CryptoBeliever]

@BloodyRookie
Transaction type is v1 but it uses version (protocal v2). Please look at version:
http://hugealice.nem.ninja:7890/transaction/get?hash=341fe86123192e9813f72affb192614496400552679f7e0241af11c4b89f1a43

When you sent only xem (without mosaics) transaction from nanowallet it uses:

0x68000000 | 1 => 1744830465
In version field. But spectrocoin.com uses

0x68000000 | 2 => 1744830466

Where 0x68000000 is reserved for mainnet.
So it looks like Bittrex/Poloniex reject all transactions send using version v2. I don’t know why. Maybe because in this transaction NIS returns empty array of mosaics and when you send using v1 version mosaics array is not present in NIS response.

Sorry if I’m using wrong nomenclature but as I understand spectrocoin.com sends v1 transaction using v2 protocol / version. As I understand after some consultation this is valid but it’s not processed by Poloniex/Bittrex and probably more exchanges.

In last week I give this information to spectrocoin.com dev and they will consider sending same as nanowallet. Which means v1 when no mosaics and v2 if mosaics present.

Code from u nanowallet :

var version = mosaics ? this.CURRENT_NETWORK_VERSION(2) : this.CURRENT_NETWORK_VERSION(1);

key: ‘CURRENT_NETWORK_VERSION’,
value: function CURRENT_NETWORK_VERSION(val) {
if (this._Wallet.network === _Network2.default.data.Mainnet.id) {
return 0x68000000 | val;
} else if (this._Wallet.network === _Network2.default.data.Testnet.id) {
return 0x98000000 | val;
}
return 0x60000000 | val;
}

BTW when you look at spectrocoin.com transactions searching by address in chain.nem.ninja you will see that also this blockexplorer has some bug because almost all outgoing transactions are missing. explorer.ournem.com and nanowallet shows it correctly.

Please correct me if I’m telling something wrong. I really lost a lot time for debugging this

[BloodyRookie]

Sending a v2 with no mosaics and amount > 0 lets NIS fall back to interpreting it as v1 transaction.
And exchanges simply ignore all v2 transactions which causes the problem.
Clearly the spectrocoin devs should change the version to v1 as soon as possible.
Let’s hope bittrex refunds @Tradecoins.za.

[CryptoBeliever]

This is not only @Tradecoins.za problem. On forum was over 10 similar cases and probably much more looking at withdraws from spectrocoin wallet. That’s why I started looking for reason.
All this information I sent directly to spectrocoin.com dev so I hope they change this

[jose_jose]

hey i my friends i have the same problem i sent from spectrocoin to bittrex and my XEM they are lost ! how we can fix this please ?

[SuperSecretDude]

Hi @jose_jose,

I hope you didn’t send recently, because Spetrocoin knows this doesn’t work for over a month now.

And you cannot do anything, but open a ticket on Bittrex. I did that a month ago and still no coins in my wallet… Though I’m close now as my ticket was recently assigned/escalated to a real-world person…

Good luck!

[CryptoBeliever]

@SuperSecretDude
Spectrocoin.com still didn’t change this.

[SuperSecretDude]

I finally got my coins after 28 days, thus I no longer care. But I hope you agree that that is not a behaviour close to appropriate…

[CryptoBeliever]

Yes. Exhanges have a lot to improve. Glad Bittrex didn’t do any problems and credit your balance.