@jbancrew
Please look above on my answer to @Madritte. You have same case.
I transferred 1000 NEM to bittrex but my account in bittrex hasn’t been credited for past 2 days. Can anyone help me?
This is the log in my Nano Wallet:
From NCRTVD-DWSERI-QAEU3R-CORMWD-LGPQ3Q-ZRDBLQ-AXNV
To ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR
Amount1 012.200000 XEM
Fee 0.050000 XEM
Block 1469925
Hash a7ae24c3621513b8ab6dac9d19ff435ce70d98a0636b1fd9160befc3356da336
PLEASE HELP!!!
Hello @t_node
This is your transaction :
http://explorer.ournem.com/#/s_tx?hash=a7ae24c3621513b8ab6dac9d19ff435ce70d98a0636b1fd9160befc3356da336
Because you didn’t include unique message code required by Bittrex to process transaction automatically you must contact with Bittrex support, provide transaction hash and ask for manually credit this transaction to your account. Sending small transaction with correct message allow Bittrex confirm that this transaction belongs to you.
Your unique message code is visible in Bittrex deposit page for XEM
I have got the same problem like you 
The transaction is confirmed by cryptopia but I can’t see ID transaction in NEM Netwok.
Hello @Limit4you
You have sent from sepctrocoin. This is known issue that transactions sent from spectrocoin.com directly to other exchagnges (like Bittrex/Poloniex) will be not processed automatically. More about this I wrote here: XEM transfer from Spectrocoin to Bittrex missing.
What you can do now is contact with Bittrex support, provide transaction hash and ask for manually credit this transaction to your Bittrex account.
My XEM (NEM) transaction has status complete on cryptopia but I don’t see it on NEM network.
what can I do?
ID transaction: fefdb0ccd21e1847e1171cf2b3867deecac873f62e6dad390cba5d830855314e
2736651 XEM 161.94079925 1.00000000 Complete 818f49696c566bec7806262a5f91856d3e6175ca5180e1cd45187bd748ad73e3 NBX3QKZJV2UPO3NJ5ULTFW2V5EE4N2I5N2REX7PO:572288926350 24/01/2018 8:43:00 AM
sent from Cryptopia, how long will it take to HitBtc?
any experience there?
same here
@kubowy
This transaction doesn’t exists in blockchain:
http://explorer.ournem.com/#/s_tx?hash=fefdb0ccd21e1847e1171cf2b3867deecac873f62e6dad390cba5d830855314e
Please contact with Cryptopia and ask for explanation. This is problem on they side.
@jcboomer
You have same problem with Cryptopia:
http://explorer.ournem.com/#/s_tx?hash=818f49696c566bec7806262a5f91856d3e6175ca5180e1cd45187bd748ad73e3
I transffered 286 XEM from Cryptopia, already an hour and is still not showing up in my nano wallet. Heard something about HASH id but I have no idea where to get it. Below are the only info I have. Help pls…
My wallet address
NDCUJJ-WF2DFY-5LSGUP-ZKBYY3-4BARZC-KDQRAD-KIQB
Transaction id given my Cryptopia
d25e19aac79f291adcd086b3953b57e28ab28eb428d3247982f7f5a374d85661
Hello @escalante
This is same case like many with Cryptopia today (please look above). Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#s_tx?hash=d25e19aac79f291adcd086b3953b57e28ab28eb428d3247982f7f5a374d85661
You must contact with Cryptopia support and ask for explanation. They should return your tokens to your exchange account.
but the wallet exist why is that?
NBX3QKZJV2UPO3NJ5ULTFW2V5EE4N2I5N2REX7PO
Hey Boss I spoke with you last week about my transaction of XEM to Hitbtc its been over a week and I have submitted Several tickets to No avail just wondering if there’s anything else rhat I can do to retrieve my coins.? Because it was and is ah great deal to me thanks.
a68f8a3da072b1619cadfda1701eb76f60534edf3a40ea77f63b1e25d9a6f103
I transffered 1517 XEM from Poloniex, already an hour and is still not showing up in my Chronobank.
txid: 7bfb404f7b1d2ec66f0251df3827bec4bace3b88696c521469476dc6e4ef8dad
It really looks like some exchanges are preying on XEM withdrawals, not actually submitting them to the NEM ledger and probably hoping customers will give up by not replying to support tickets.
Somehow the key people behind NEM need to take action with these exchanges to protect their users, or issue a clear warning against certain exchanges.
2 Likes
@vinhthang
Please check if chronobank doesn’t require attach message code to process transaction. Probably yes because almost all exchanges requires it.
If yes please contact with chronobank support and ask for manually credit this transaction :
http://explorer.ournem.com/#s_tx?hash=7bfb404f7b1d2ec66f0251df3827bec4bace3b88696c521469476dc6e4ef8dad
@jcboomer
Sorry I don’t understand your question.
If you are asking about don’t existing transaction :
http://explorer.ournem.com/#/s_tx?hash=818f49696c566bec7806262a5f91856d3e6175ca5180e1cd45187bd748ad73e3
It’s problem with Cryptopia. Please contact with they support.