Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

Sender /
Recipient Amount
Fee Height Timestamp
deadline
naha7j-nafwwl-wkvtqp-65cri3-vkjxkh-42ww6b-rvyr
nd2jrp-qiwxhk-aa26in-vga7sr-eeumx5-qai6vu-7hnr 45.114055
0.100000 1417908
2017-12-16 14:40:36
2017-12-17 13:40:36
tx hash: 44cfd25594673ecf0c053aac41ec6c94555524073deea81ba955a2a5f07c5d6d
My account XEM Message:(I entered correct)

I’m still waiting for this tx on bittrex

Thanks! I will do it :muscle: :+1:

Hello. I don’t have yet any XEM in my wallet and I would like to send some. I need to activate Public Key. My wallet version is Nano Wallet Version: 2.0.14, address NARSGU-SHEGNZ-4YBLOE-3B7FM6-7FN64K-R3TSMN-7WWJ. Thank you.

yea i missed out on Bittrex. But i thought Bittrex and HitBTC were very similar? They seem to partner up on many things. The only exchange i was able to get any Xem into my account was Changelly. Absolutely no issues with them, i wonder why they also stopped Xem? ;/

hello, I made a withdrawal from cryptopia destined to yobit, the transaction was performed correctly but never arrived on yobit, also I can not find the transaction on scan xem
transaction id 50794ca814ce2c335b55cbf4a8d30ddbd00683b1cb14568f4cd6ddd029d98ebf

@Cemal
This is known issue with withdraws from spectrocoin. Please look at my explanation here:
XEM transfer from Spectrocoin to Bittrex missing

All you can do now is contact with bittrex support, provide transaction hash and ask for manually credit this transaction to your Bittrex account.

@newta03
From which exchange you want sent?
I don’t think you need public key (only address).

from abucoins.com

@rdebs812
It looks like XEM is again on Changelly.
You can verify this.

@Soggizzu97
Transaction doesn’t exists in blockchain :
http://explorer.ournem.com/#/s_tx?hash=50794ca814ce2c335b55cbf4a8d30ddbd00683b1cb14568f4cd6ddd029d98ebf

So coins didn’t leave Cryptopia wallet. Please contact with they support and provide ask for explanation.

@newta03
Public key should br not required to make transaction.

on cryptopia tells me that the transaction was performed, in fact I no longer have the coins in the budget, I sent a message to support

@CryptoBeliever i have withdrawed from aex 2 days ago and status is complete, but txid is not found in xem blockchain. please clue. where the error occurred? and how to do it? i have 2 transaction

  1. txid : 59c9e2add8c4e79392af42b73f053b201fc4d79f0ffbfbaea9e89bec41f61426
    2/ txid : 44be7850599a2a96dd387c99033bf093d7da055ce2581d88e0dbb611e2bc9fc9

thanks before

@Soggizzu97
Cryptopia withdraw status is incorrect. If transaction is not visible in blockexplorer it means was nod made. They will credit your account

thanks a lot for the info, if I need info and clarification I will write a new post

Perfect. Just wanted to make sure before doing something. Thank you.

@ayra_collection
If transactions are not visible in blockchain you must contact with aex and ask for explanation. Coins didn’t leave they wallet so they should return to you.

ok thanks a lot bro for the explanation, I was very worried before, :slight_smile:

Hi

I am asking the Exchange support team to investigate now.

I will report the results later.

Best Regard.

1 Like

Пожалуйста подскажите. Можете ли вы сделать возврат по моей транзакции? Поскольку адресату деньги не дошли, а тех поддержка мультикошелька не дает ответ