Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

Do you have proof of this? just wondering. Thanks

opened a ticket with them now. what proof you mean token whale?

Proof of NEM depositing being confirmed in a week

Do you already have your xem in the balance or are you saying that after a week the deposit was confirmed?

My question/statement was directed towards the person talking about how long it will take for Huobi to confirm NEM and add depositing back

This is what they told to one of community members here Huobi Deposit Problem and XEM!
Thank you

Hi,
3 withdrawals XEM from Cryptopia to Nano wallet not arrived.
Cryptopia status “complete”.
Each TX-ID not existing in explorer:
fd8bf2c3b5794d30da37047fc1d72cfceef40b3f854347daee9ed1c422d80332
6c4b2dc8e8248ee7488e78fb796a45e57a1da71aa026aea1a00d1d94a9fe34e1
e746966de69105d33265392e21be1d693867c34b8a4a9e9e7f4b6a7fc3de0719

Any idea whats happened?
Thanks for your help

Hello,
I made a deposit of 401.648846 XEM and it is showing on my cryptopia balance as confirmed but my balance is still 0 XEM. Any ideas what happened? Here are transaction details:
Block: 1514727
Hash: 062f154fb24640dac432f03da6bab9b0ea17c90fe5cf6ac3f13c56a63417cba3 Sender: ncbzam-aeqcsv-jdgbtg-5g3343-rdhosh-jzktvv-i5dn Recipient: nbq73b-ylvgmo-7l2wfg-2vvojh-obwwjk-w7d3v7-ue4e
Amount: 401.648846 Fee: 0.100000
Timestamp: 2018-02-22 09:50:32 Deadline: 2018-02-22 11:50:32
Signature: c65748180ac7d52626ccf792729a81fcb7e52fe36325b1b365c5653371d2a0bbb6cb18ffc0e2c701d694ffe4b4fb9846674648edc7907faaf93286e9aeb9da0e
Message: 70f2fc5b6f870e44
Thank you

ok. thank u

@tk1809 @iabulko it’s problem on Cryptopia side.
Please contact with they support.

Thanks. Done already

#pawelm Dzięki ;). Well, it’s a shame that contacting them takes so much time.

1 Like

Здравствуйте. Помогите мне с моей проблемой 26.02.2018 я отправил 736 монет с биржи AEX на биржу Huobi на свой кошелёк NAT4WYPMA2QP5G5QIVVA3A74PSZ54JZ3DD4AUZEZ без сообщения, потому что там сообщение было не обязательным TxID c47903733859178917d0fe6ca145ed4686986487577f1aa44c399fa4bf3b8e8f но монеты так и не пришли. потом на форумах я прочитал, что нужно со своего кошелька сделать транзакцию самому себе, чтобы кошелек подтвердился в сети - я сделал это снова без сообщения - 97a006087d622b298b0e13000ec22593c708d51551a054a1006eefbbdd400539
и потом ещё одну на всякий случай с сообщением “12” - b34fc0a85ef7f91756ce23b8f6b4c35090b6388ca50342556bd0fe106bc58795
но деньги всё равно не приходят

Hello. Stolen NEMs by cryptopia? Last Friday, I bought about 1000 NEM on Cryptopia, then instructed them the transfer to my NEM wallet. Now, Wednesday evening, I can’t understand the transaction is still reported as “Processing”, and they even don’t give me a transaction id.
I’m raised the issue two days ago already on their support, but I don’t get any reply. The ticket is “Awaiting admin reply”. The NEM appear on my balance on Cryptopia in the total category, but not as available. If the status keeps like that without any answer from Cryptopia, I’ll have to conclude Cryptopia stole my coins. By the way, I had done successful operation of similar size few weeks ago, so I thought Cryptopia was safe to operate,… but not apparently. I’ll update this post, if I get some answer or action from Cryptopia.
Michael

what do you mean by “done already” bro ? have you receive your xem in cryptopia ?

@tk1809

No, tickets done

Hello,
I have transferred XEM from Bittrex to Cryptopia by 24th Feb, 2018 but it seems that I lost my deposit. Here is the details. Please do needful.

Transaction Detail
Hash ff10f213c1aeef35df64135b9533f36f541386c41c4bb1c15fdca5736a258944
Timestamp 2018-02-24 16:50:12
Type transfer
Sender ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
Recipient NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
Amount 1,096
Fee 6
Block 1517673
Message b4d85b68ea19c19a

I send to Cryptopia (25.02.2018): ba11cee9ca631ab82dbd0a3f9f53898c037cec016c07546964261e47b92c0fd1
and Poloniex(28.02.2018): fe16f0141f75a7a86f66da20448e799b5b3c8af99c537ec180e16b98789462fd

But nothing in wallets. Can you help?

Still did not received them they are telling me to wait all the time any suggestion what to do?