Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

I sent XEMs with a message given by the exchange site. However, the recipient shown at blockchain is the same as the one that appears at the top screen on my mobile NEM wallet (but it’s not my wallet address).

image.png

Where did my XEMs go?

What is this address at the top screen? When I first deposited XEM in my mobile wallet this address appears as the sender.

@bluefalcon_cb
please give your address. (image can’t be opened)

I sent 45776XEM from Zaif to NanoWallet 1hour ago.
However, not found at Explorer

Hash: 7ebba3d99fedc70aaba7dc3707a3b5d53333ca822cc9911fdc13306eae941125
TO: NCPZLP-VDGOP4-GGTZVC-ZDIGFI-TESGR3-GH3WCU-5NNK

@8beeeaaat

I checked the database of NIS, but there is no withdrawal from Zaif.
http://hugealice4.nem.ninja:7890/transaction/get?hash=7ebba3d99fedc70aaba7dc3707a3b5d53333ca822cc9911fdc13306eae941125

Please contact Zaif’s support.

Thanks.

2 Likes

Please help me!

I was send my NEM/XEM from my Nem Wallet to my binance account.

When i tapy the messange that show in binance, the NEM wallet showed me a diferent andress.

I send to a diferent andress, please help me to get back it.

See the file

I NEED A HELP!

I transfer NEM to a wrong andress.

I was send to binance but its go to another account, please how can i get back?

IMG_15331252941E-1|231x500

Please my friends, im very sad! I need a help.

I tryed to transfer my NEM/XEM ammount from my NEM Wallet to my Binance account.

But i sent to a wrong andress.

Please help me to take my NEM/XEM back.

This is the infos about the transfer:

Hash 3eaf09bf304cff42b71dff55186078ba951cf40bb5a184997252d8553feaa662

Block 1974896
Timestamp 2019-01-10 10:57:00
Type transfer
Sender NCHGZEJDCAZ4IIX4DPYPI5J3IWNPS3CQ5H7CIN5N
Recipient NDBRUFE7R5OANEDE43VCTMUVRHTI6XZ7TQFVNTMU
Amount 6,513.476
Fee 0.1
Message 103408184

Hello @omaromais
In your case it’s possible. You have sent to Binance withdraw address instead deposit address. Please contact with Binance support with all data you provided above and they should fixed that for small operation fee.

I transfered NEM from Binance to Cryptopia and wrote wrong message, can I get back my NEMs? But address was written correctly

I transfered NEM from Binance to cryptopia and wrote wrong message, money wasn’t deposited to Cryptopia wallet, and after cryptopia was hacked ) Is there any chance to get back my money???

Hello @Arm please contact with Cryptopia support and provide transaction hash. They should be able credit manually.

1 Like

Thank you. Ok, if Cryptopia get back to work again )

Здравствуйте !!! Я с бирже бинанс отправил XEM в свой кошелек … они там стоят как не подтвержденная !!! проверьте пожалуйста…

Отправка транзакции

Отправитель

NDBRUF-E7R5OA-NEDE43-VCTMUV-RHTI6X-Z7TQFV-NTMU

Получатель

NBDIP7-JAYUTC-TSZT3B-J3L4WX-Y6QONY-CVAMAB-53ER

Сумма

7 096 .839000 XEM

Комиссия

0.050000 XEM

Блок

Транзакция ожидает очереди

Hash

1aa2e729a4d52858d108b24c543f5e74066e180df6e78851e5f758dc481734bc

@VDT7P8tk1EUXURV

Транзакция подтверждена: http://explorer.nemchina.com/#s_tx?hash=1aa2e729a4d52858d108b24c543f5e74066e180df6e78851e5f758dc481734bc
Если вы не видите его, пожалуйста, измените узел. В Nanowallet щелкните круг в верхнем правом углу и выберите еще один узел из списка.


Transaction is confirmed: http://explorer.nemchina.com/#s_tx?hash=1aa2e729a4d52858d108b24c543f5e74066e180df6e78851e5f758dc481734bc
If you don’t see it please change node. In Nanowallet click circle in top right corner and select another one node from list.

Спасибо вам за помощь. удачи вам во всем.

1 Like

Helo,

Im very worried, my transfer did not arrive at destination: reason
errei in the information of the address of destination where it would be I typed the numeral 0 (zero)
Please , help me where will my balance be?
My correct address on Binance Exchange is NC64UFOWRO6AVMWFV2BFX2NT6W2GURK2EOX6FFMZ
and message code 105348564.
my public address in the new wallet and NAY4DJ-7 MOXTL-NW7SOM-P2PVR2-KTXLGK-OVSQM5-CFBS;
please locate my transfer and credit my account at the brokerage described above or if possible return my balance to my nor Wallet. I await your precious help.
Transfer amount: 28.046,492 XEM at 12:39 min of the day 28/01/2019

@newtonmp hello,
this is your transfer:
http://explorer.nemchina.com/#/s_tx?hash=49364bb541e577f714bcbe1fa243700a3d77952cb976228448e947a30af658bb

You did mistake because you included encryped message. Message to exchange should be unencrypted.
What you can do now is contact with Binance support, provide transaction hash and ask for manually credit this transaction to your account.

Cheers

Boa noite pawelm
Tanks for you help.
Na esperança de que alguem pudesse ler esta mensagem é que a coloquei on line, e felizmente pra todo sujeito apressado e azarado existe uma pessoa com as qualidades necesarias para contrabalançar, caso contrario o mundo seria em preto e branco. Obrigado , muito obrigado mesmo pela dica. Desejo aque sempre encontre pessoas dignas de respeito, e solidaras aos problemas dos outros.
Farei o que me dizes.

Good night, Pawelm.
Tanks for you help.
In the hope that someone could read this message is that I put it online, and luckily for every hurried and unlucky guy there is a person with the necessary qualities to counterbalance, otherwise the world would be in black and white. Thanks, thank you very much for the tip. I want you to always find people worthy of respect and solidarity with the problems of others.
I’ll do what you tell me.

Hello, I sent an XEM transaction from Bittrex to my Indodax account, but I forgot to enter a message, and as a result my transaction has not yet entered the indodax account. I have already asked for help with Bittrex, but they cannot help me, because the transaction has left Bittrex. and it looks like it was successfully sent to this address: NCCFO5-QDFV5F-S3BTBP-EU2QO6-UHZD7P-HGFNCP-ISDL This address looks like it belongs to an exchange can you help me return my lost transaction?

tx hash: 15233f9005a8b4399b5b681b3004107d4d6b92adad380fad00856bfe91baaf9e

Recipient Address transaction: http://chain.nem.ninja/#/account/NCCFO5QDFV5FS3BTBPEU2QO6UHZD7PHGFNCPISDL/5423079

TXID on the block explorer: http://chain.nem.ninja/#/search/15233f9005a8b4399b5b681b3004107d4d6b92adad380fad00856bfe91baaf9e