Exchange Support. Lost XEM at an exchange? Post here! [MOVED]

[nemfriend]

i should send 1 XEM to my own adress?

[mizunashi]

NO you should send 0XEM to your own address.
1XEM is fee.

[nemfriend]

now i have a public key
could i do the transaction from Bittrex now?

[mizunashi]

Yes

[nemfriend]

now the nem are on the wallet, thanks. Do i have a backup now?
How?

[mizunashi]

For information on how to back up NanoWallet please refer to this article.
There are two kinds of backups. Please do both.

NanoWallet Guide

NanoWallet Release It has been more than a year since the original LightWallet was released and since then NanoWallet has come a long way. NanoWallet is taking over from NCC as the desktop wallet in NEM and will be the officially supported client. The newest version, Version 1.3.0, has seen a lot of improvements, so here is a tutorial to help everyone get caught up. NanoWallet Guide Learn how to install and run the NanoWallet and use services Table of Contents 1 Installation 2 Creating …

Items 3.1 and 3.2.

@Saul I will inform you that the linked movie in 3.1 is gone.

[nemfriend]

thanks for your help

[argentum]

I’m trying to do the same thing here, but all my XEM are in Bittrex. Is there a way to generate a public key for nano Wallet when you have 0 XEM in your wallet.

[TVG]

Same issue here, I just bought my first XEM…

[mizunashi]

Please tell me the version and address of NanoWallet.
I will send you the minimum XEM to issue Publickey.

[mizunashi]

Please tell me the version and address of NanoWallet.
I will send you the minimum XEM to issue Publickey.

thanks

[TVG]

I am using BETA 1.4.13 with the Adress NDPCSJFN5M5WA47BJI5WEO3ZX73WICPG6T32OT3O.
Thank you very much @mizunashi

[mizunashi]

I sent 0.05 XEM.
This XEM will be used as a commission.
Please remit Zero XEM to yourself. So publickey is issued.

thanks

[ilyha44]

День добрый, у меня та же проблема, на кошельке 0 xem , и я не могу отправить себе , т.к комиссия 1 nem , мой адрес NC42ZVYTYHYK44F3Y4FZ5OIXIK23LQGMTCYERVHX кошелек BETA 1.4.3.

[mizunashi]

Я перечислил 1 XEM.
Передайте 0 XEM себе.
1 XEM - плата за перевод.

[argentum]

Thanks for responding.

Version: BETA 1.4.13
Address: NC4H7QXNORHBRAOTWUEXPCGGBVI7IOLZQA3SPB3S

Kind regards

[mizunashi]

I sent 0.05xem. I use it as a commission. Please remit Zero XEM to yourself. So Publickey is issued.

thanks

[AdamPerfect]

I sent to bittrex nothiing arrived

ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR.

morre detai needed ?

Thxl

[Saul]

That is not your address, that is an exchange address:

http://chain.nem.ninja/#/search/ND2JRP-QIWXHK-AA26IN-VGA7SR-EEUMX5-QAI6VU-7HNR

[Knj607]

Hi,

Sorry for the question but I’m a noob.

I transferred my coins from nem android wallet to bittrex and it’s been 24hrs and I haven’t seen any pending deposits.

I see it on the blockchain and wanted to see if any of you guys know how long it would take.

Thanks.