Dear namuyan!Not have been able to with very good the tap error has Occurred.
ErrorMessage: your account is suspicious. You used a proxy? You used Bot?
I’m not used to!Please check
My wallet ND7YCF-MN26QU-AXEGA4-VMS55Q-R44QEZ-ODSO2R-KDH2
with respect
Hello, I index users.
I will check in a day.
@Kyle_Todd NBSE4JJXZC6IYJ6G6EP4YEL27T4VQGY4LBACTP4R
@Matt_Miller NCPKBCLTLAKTEK7YC4VDBMHLTEEXHCXSJKPLTDIY
@Wilitta_Kirilova ND7YCFMN26QUAXEGA4VMS55QR44QEZODSO2RKDH2
@anoduck We don’t allow another address. Please use old address.
Please pasete your address.
@Slickinfinity22 @NEMNoob
@nickcoin Thank you for notice. I will change the description. 
1 Like
Payout address is
NAOQMGMYI7TKM4TNH64C2OVJB5B4WT7J6P2KPDGY
Address: NB5FKI-CIH77I-XJNAEV-23FD7N-6EUAZH-G7M5TD-634S
Tyvm for taking the time to do all of this.
Hello,
ok it was my fail im sorry for that im new with xem i have importet the android wallet to nano wallet so i can use my old adress you must it only take on white listining so i can withdraw.
sorry for problems!!!
greets
Is there any way I can prove to you, that I gove no reason to be suspicious?
NB5AJND6QYFT2BJ7DJTTH2QH2SYM7LCEK6SVSA55.
I can’t withdraw because it say your account is suspicious i didn’t do anything and can’t withdraw why?
Hi @namuyan , I cannot withdraw. Can you kindly check my address: NBULN7BCXJAWUH6DVPY2Z7WDYBA64DUFW4T3INZ2 ?
Thanks!
エラーが発生しました。
Error has been occured.
ErrorMessage :Your account is suspicious. Have you used Proxy? Have you used Bot?
InnerMessage :
Send to : NBULN7BCXJAWUH6DVPY2Z7WDYBA64DUFW4T3INZ2
Fee : XEM
Encrypt message :
Hello,
I couldn’t withdraw my XEM today and an error occurred which stated that I might be using Proxy or Bot. I’ve never used any kind of bots and I’ve been playing on only 1 device. Hope the NEM Team (person in charge) can resolve this issue.
Thanks.
今日、XEMをおろそうとしたんですが、エラーが発生しました。一切ボットなど使ってないのでどうかおろせるまで助けてください。よろしくお願いいたします。下記添付参照願います。
Hello, I’m sorry for inconvenience. 
WhiteListed:
@Kyle_Todd NBSE4JJXZC6IYJ6G6EP4YEL27T4VQGY4LBACTP4R
@Matt_Miller NCPKBCLTLAKTEK7YC4VDBMHLTEEXHCXSJKPLTDIY
@Wilitta_Kirilova ND7YCFMN26QUAXEGA4VMS55QR44QEZODSO2RKDH2
@Slickinfinity22 NB5FKICIH77IXJNAEV23FD7N6EUAZHG7M5TD634S
@NEMNoob NAOQMGMYI7TKM4TNH64C2OVJB5B4WT7J6P2KPDGY
@QMEGAJUMP_XENO NB5AJND6QYFT2BJ7DJTTH2QH2SYM7LCEK6SVSA55
You can withdraw now, please finish in a few days. 
Rejected:
@ronin5 NBULN7BCXJAWUH6DVPY2Z7WDYBA64DUFW4T3INZ2
You looks some accounts,
please delete cookie and create account with same address.
Please pasete your address
@asralf
1 Like
Thank you!
Do you need any help running the faucet @namuyan ? I mean not just because of me but it is very discouraging for newbies to go through everything and then not be able to withdraw. Can you at least make transparent why users like me get blacklisted although they did noting except clicking the button?
@namuyan regarding NBULN7BCXJAWUH6DVPY2Z7WDYBA64DUFW4T3INZ2 …I originally started on my desktop for the first few tries, but has moved on to my phone.
So, I now deleted the cookie on my desktop, but kept the cookie on my phone. Does this work?
Hi there, I had between 5 and 6 NEM on my faucet account. Today the balance disapeared. My adress is:
NBVNOH-I3JGUH-RQ6ED4-EDRITW-UXKKD6-NXWFK3-SJFQ
You may check what happendend?
Hi @namuyan. I just loaded up the faucet today and I am getting a “duplicate cookie found” error. I have been using the faucet for some time without issue, and not sure what happened here. Can you please look into it, here is my address - NAX5KEIHWCFGKAX6PHWBLPDMRFV4AZJZFKZD3FFO
i have been spamming the faucet daily (oftentimes more than twice a day) for a good month now and my balance to date is 0.263 XEM. plus 4 mosaics.
My main interest is the mosaics and I was wondering how some addresses are able to withdraw up to 95 XEM!?
namuyan ))thank you very much!)))Thanks for the faucet)