Problem when make Withdraw from iPhone app

Sorry no im trying to copy it manually from my phone app
NCZGOY-DERML2-IDMWHE-2FWP6D-WFCXSN-B2565R-5XSD

You address has over 2000 XEM http://chain.nem.ninja/#/search/NCZGOY-DERML2-IDMWHE-2FWP6D-WFCXSN-B2565R-5XSD.
If you have your private key you can import into nanowallet.
Sign up -> Private key wallet -> Put you backuped private key, wallet name and password
After that please login and verify if node in top right corner has green circle.

thank you!!! good to know its still there. Is there a nanowallet for chromebooks?

Yes. You can use universal client operating in browser https://github.com/NemProject/NanoWallet/releases/download/1.4.13/NanoWallet-1.4.13.zip

Link is from official page nem.io - > get wallet - > universal client button (below windows/ios/linux)

then start.html?
i get a blank page with this
externalfile:oedeeodfidgoollimchfdnbmhcpnklnd:~%2FDownloads%2FNanoWallet-1%2E4%2E13%2Ezip:a9d1ac049c708a273f8a486f13ae173c85a8318a/NanoWallet-1.4.13/start.html
in the URL

I don’t have problem with using on chrome.
Could you try with other browser (firefox for example) or they are not available foe your OS?

Did you unzip the folder. Nanowallet standalone should work fine on chromebooks using chrome.

They are not available. I unzip the folder and then i see start.html I click on start.html and get
externalfile:oedeeodfidgoollimchfdnbmhcpnklnd:%2Fprovided%2Foedeeodfidgoollimchfdnbmhcpnklnd:~%252FDownloads%252FNanoWallet-1%252E4%252E13 (1)%252Ezip:a9d1ac049c708a273f8a486f13ae173c85a8318a%2FNanoWallet-1%2E4%2E13%2Ezip:a9d1ac049c708a273f8a486f13ae173c85a8318a/NanoWallet-1.4.13/start.html

Maybe some extension (adblock, or other) you installed blocks running wallet? If not please verify output from diagnostic console (f12 shortcut?) if there are not some errors.

Okay it was an issue with the Chrom OS. I had to make a new folder and copy the files in that folder.
I logged into my wallet, and the node icon is a green ring with a white center. It says I have 0 xem but we already confirmed that I have over 2000xem

Yes you have over 2137 xem.
Could you give a print screen from main page after login and send tab?

Could you also give print screen from send view? Please click send button on the top of view.


sorry for the scattered responses, ive been extreamly busy. Thank you for all the help youve provided so far as well.

Click on receive tab and verify your address. If you have other than NCZGOY-DERML2-IDMWHE-2FWP6D-WFCXSN-B2565R-5XSD1 that’s mean you currently have configured other wallet.

@bentley41
As you can see you have configured not address you mention before (NCZGOY-DERML2-IDMWHE-2FWP6D-WFCXSN-B2565R-5XSD)

what do i do?

If you have backuped account from your old ios wallet you can import it into nano wallet. If you don’t have backup it will be impossible.

can i hit “export account” in the app, and maybe do it that way?