These are hellish issues, I have only tried creating a nanowallet and tried delegated harvesting, not many issues there. But if I’ll have problems sending them back and buying other cryptos these can become a major nuisance for nem development. Is anyone working on a new wallet, or is there a place to suggest development ideas like “approval mechanism before sending”?
There are some ways to make [quote=“tucos, post:41, topic:4524”]
or is there a place to suggest development ideas like “approval mechanism before sending”?
[/quote]
please post your suggestions here or in a new thread.
Also there is no need to make a whole new wallet, we just need to improve the nano wallet, and this wallet gets improved weekly.
Thx everyone, but my issue was never Change my. I had that site open in my
browser, but it never came into play. My issue was the useless NEM wallet,
which lets a person enter an amount into the send box and then sends it off
into cyber-space after you click the send button without ever asking or
checking for an address to send it to.
What I want to know is where do the Nem coins go when you enter an amount
and click send. Where are my Nems?
Which wallet are you using?
If you are using a mobile wallet, you probably sent XEM to the last address that sent XEM to you.
9 days since changelly replied to me… sent them a mail asking for an update…
so 2 weeks and no refund
Thanks Saul. Yes I was using the Mobile Wallet. So where would I look to
find my coins? Who do I need to send what information in order to retrieve
my coins? Thanks again.
Do you know who sent you XEM last?
Do you know what your address is?
If you sent your XEM to an exchange, you will want to contact them, and give them the transaction hash.
I’d never sent XEM to anyone, or any Exchange. I was just buying them by
exchanging other Ethereum and Bitcoins for XEM on Changelly. I’d planned to
exchange my XEM on Changelly back to Ethereum, but when I put in 24,400 XEM
into the Send box, off they went without the app showing me any warning or
anything. Just gone. Seems like a very poorly written app that would allow
a user to send XEM without having any receiving address.
You sent XEM to an address. I am trying to help you figure out what address you sent XEM to.
It sounds like Changelly was the last address to send you XEM, and you probably sent the XEM back to them.
I agree the App functionality needs to be improved. My understanding is that the UX improved version will be available soon.
Thanks again for your help, but I really don’t think I sent it to any
address. Go in yourself and put a 1 in the send box and hit send. Off it
goes. I hadn’t done anything with Changelly other than open it in my
browser. Changelly didn’t have anything to do with it. I will just avoid
this coin and consider it an expensive lesson. If the project can’t create
a wallet with a simple check to let you know where you are sending your
tokens, then it’s not for me. Nor should it be for most folks. There are
too many good projects out there with competent programmers creating good
wallets.
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Yes I understand. I am trying to tell you, there is no way for XEM to ‘disappear’. There is only 2 things that can happen.
- XEM gets sent to a valid address
- XEM doesn’t get sent, because it was not sent to a valid address.
Trust me, you sent XEM to the last address that sent you XEM, and it sounds like that address was Changelly.
Like I already said. I understand the mobile app needs work, and it is being improved.
You need to contact Changelly, and you need to give them your transaction hash. If you give me your address, I can help you get your transaction hash.
Finally got my XEM back from changelly. Now i can breathe easy.
Soooo, roughly 19 days in the event you make an error…
Good luck out there
@Saul , help me please get my transaction hash. -880 XEM Address: NASNB4-CVFQJC-MBDOYE-SGNTKW-MRS2IE-CMJMMN-3GUW
I got a new phone and unable to find my 110 nem coins HELP
also purchased 6666 on my computer and cant find nem wallet there as well as on my new phone
Here is the hash for a transaction you did for 880 XEM
http://chain.nem.ninja/#/transfer/2ce3887a336ad1462a389de4d568b3d0555761da51fb11801c377ab4f425698c
On Nanowallet, check if your node icon is red. If Node is red, click on it, and select another NIS from the dropdown.
still need to recover my 110 nem
If you don’t have access to the phone with your XEM, and you didn’t make a backup, or save your private key, then there is no way to recover your XEM.
I’m still trying to recover Nem I lost nearly a month ago. What do I need to provide to get help with this issue. Thanks.