Im just worried why all Exchangers are frustrating NEM investors by not crediting their balance. This is not good for NEM as it might discourage investors from NEM. I urge NEM to work on this with the exchangers in order to find solution to this. Most of the complaints on most of the popular exchangers are related to NEM deposit and withdrawal. It will be good now if NEM Admin would contact all exchangers to know their challenges and find a way to solve it.
Thanks
@digitalarhm @manschadow
It looks like Cryptopia xem is couple days behind current block height.
They must fix this issue. Because yet we don’t have direct contact to this exchange we can only wait.
@Michael_Ho
There was delays reported with couple users for Poloniex deposits. Tokens are still not visible in your Polo account? Transaction looks ok:
http://explorer.ournem.com/#/s_tx?hash=39ad9ba12caec246c73c676c4c9a4e0da414632de3b9bcd754612b2a2c299f00
@zazzman
This transaction is not visible in blockexplorer :
http://explorer.ournem.com/#/s_tx?hash=5694d6cdc39a1d0825c8dc180b3cdd20c4f5d18b4117d97694a12bf4d516540f
I have sent 448 coin from bittrex to cryptopia exchange
Bittrex address ND2JRPQIWXHKAA26INVGA7SREEUMX5QAI6VU7HNR
Cryptopiaaddress NBQ73BYLVGMO7L2WFG2VVOJHOBWWJKW7D3V7UE4E
Transaction I’d
bdbb2088a4913c366b9516865c10277206c4236b5deed901fa2387fbfa62c1f5
Plz deposit my XEm on my account
Nobody have control over the transaction other than the 2 parties.
From the look of it, it is out of bittrex already, maybe you didn’t include the correct transaction message, in that case you need to contact cryptopia to credit the xem into your account.
Thanks for the reply I hv already tried to contact with cryptopia but they haven’t replied yet and the main thing is the message and transaction address can’t be wrong because I have copied directly and I hv pasted it on bittrex
Hi Pawelm,
Ok, thanks.
Then i don’t know why i don’t see my 400 NEM coins.
From LiteBit they sent it tot he right adress and that adress i can’t find back
in my wallet.
Is it possible that i haven another wallet with another name with the good adress?
And if yes, can i find that back?
By the way: a happy new year.
P.G. Schouten
Aalsmeer
When are they clearing their backlogs?.. With Poloniex many users are out of patience… Please if there is anything NEM Admin can do to hasten up the deposit with Poloniex we will be much more appreciated.
Moreso, Kindly try fix this problem permanently with all the exchangers
It’s insane how long Bittrex takes to answer there tickets… I have the same problem with my NEM. I’ve had another problem with my ETH also and that ticket is open for over 2,5 weeks now.
The problem is that it’s no different at other exchanges… So i could transfer my funds to another exchange but if you need support i believe it’s the same.
@CryptoBeliever; Thanks for the update. I hope it will arrive soon on Cryptopia when. We just have to wait.
They are not replying on ticket how can I contact with them on mail
Can you elaborate on what that means or what the effect would be? I attempted a withdrawal from Cryptopia to my nano wallet yesterday. The exchange has it marked as completed but the funds are not in my wallet nor is the tx found in the blockchain. How can they be behind? And how would that result in the exchange thinking that a transaction has been completed before it’s on the blockchain? Thanks!
@peters Yes it’s possible. This wallet may be to choose in :
@yomight
Discussion is raised in separate thread. I don’t have much ‘power’ to contact with each exchange. I ask Jeff and Rookie to give some proposition.