What type of authority or jurisdiction would they have against an international exchange like that? I may contact an attorney and there’s a lot of other people who would be a part of that lawsuit and pressing charges as I’m not the only one this happened to.
This was the supports response after 1 month and they canceled this ticket as well.
2017-12-13 07:41:10 warden
Dear user.
All XEM deposits received and withdrawals are sent.
If you still have problems please create a new ticket.
Nothing changed. It seems like a lot of work to try and get my NEM back and no way to get a refund or request it with the NEM network or? Sorry, I’m not too familiar with the coding and system. Thanks!
Ken