One week ago, I remitted from Zaif to Livecoin, the balance remained 0 and it was not reflected.
I checked the address and message of Livecoin again and again,
wherefore I can say that I did not do any mistake.
I already contacted zaif and Livecoin, but both of them do not help me.
How should I deal with it? Thank you for your instruction.
[Remittance information is following ]
From zaif to Livecoin
I have send “Multisig transaction”,
Sorry, I did not know Nem split to hard-fork, and old one is not accept the other new version (‘Multisig’ applied translation),
but this problem is obviously a clumsy way of the「nem tech support」.
Because Xem has been being traded in Livecoin.
I already contacted 「livecoin」two times ,but they only keep to say, they can not help me.
Please give me back my 7944 XEM to my zaif account.