Oh wow! I’m totally freaking out now
Will I lose my coins???
I don’t think so. They should explain what happen and return your tokens because looks like problem on their site. Just calm down and write to Cryptopia support. Provide transaction id for this two withdraws.
Thank you!
hello there,
i need help to know when my balance will arrives to my address on poloniex
i had bought nem coin from spectrocoin website
and sent them to poloniex using this info :
address : NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D
message : 6632c4eda3eebbfd
but it’s not arrived yet
i search for it :
http://explorer.ournem.com/#/s_account?account=NBZMQO7ZPBYNBDUR7F75MAKA2S3DHDCIFG775N3D3
and here is the hash
http://chain.nem.ninja/#/transfer/6dd7579ab6fc255456c8215b6f08e22e9eba506ba2b8fbcc886af3305c28a053
Could Any one help me
thanks
@gaza331
I don’t why (I tried figured it out) but all transactions sent directly from Spectrocoin.com to other exchange are not process automatically…
I’m afraid you must contact with Poloniex and provide transaction hash for not processed transactions. If you have information from Polo why they system don’t process this transaction please let me know…
ok , i had contact them , but they still doesn’t answer to my questions
i hope it will be fine
thanks for help
Guys anyone contacted with bittrex about his lost coins ?
i contacted them 4 days ago , till now no answer
please let us know when they answer and help
Hello, Transaction from Cryptopia didn’t arrive to NEM nanWALLET.
a437f3f65eba9f495a1f9a4faf75a9d44250a3145dc28f52d8a21826a2489603
How i can sort this out?
Regards
Hello @Dmitry
You must contact with Cryptopia support. This transaction is not visible in blockchain:
http://chain.nem.ninja/#/search/a437f3f65eba9f495a1f9a4faf75a9d44250a3145dc28f52d8a21826a2489603
Not first similar problem with Cryptopia last days.
I recently experienced coins not showing up on YObit.net account after transferring from Bittrex account. The address and message was all entered correctly and the transfer ID is 24ed2ac0321b9cbff4dddd3785838f91e379d725d3d94cfa4eab60fc256bdccc, however, when I asked YObit for support this was their response:
Dear User!
Support answer:
Deposit/Withdrawal coin will be available after you upgrade the source code of the wallet. Unfortunately the developers are in no hurry to send you updates
- therefore, in order to avoid the loss of users, the network is not available.
If you have updated the source code of the coin, send us (https://yobit.net/en/maintenance_request/ Free)and we will promptly correct the problem on the coin.
Thank you for contacted the support.
Anyone have an idea on how to get them the source code they speak of? I doubt I am the only one experiencing this. Thankfully I used a much smaller amount as a test bed than what I had overall planned.
Any assistance would be greatly appreciated.
Michael
They just copy paste some standard answer and when you ask about details no answer…
More information in Xem wallet maintenance on yobit
Today i sent my XEM/NEM from vip.bitcoin.co.id to Bittrex, before i sent my XEM no trouble like now, i has been use right addres and message but i can’t found my XEM deposite to my wallet in bittrex…
tx id: d472f376786b41077ba7e9a11e846f29e02e02af4595756de443b4314c1f3c66
this my screenshoot
this is my transaction
this problemb transaction
this is another transaction completed, same wallet and addres
not found in blockchain
i has been contact vip exchange and bittrex excange and him not answer, where wrong?
Hello @Letterking,
You should contact only with vip exchange. If transaction id is not visible in blockexplorer that’s mean transaction was not made correctly and never leave vip exchange. Only they can help you because it’s error on they site.
thanks my friend, i has been contact vip and him not respond me, u look it my transacction before is right same addres and message and its can recieve in my bitterx wallet, but in my last transaction is completed and i did’t receive my NEM in bittrex. its mean trouble in vip?
@Letterking yes. Your input is correct but I think vip exchage has some technical problem when sending transaction. I don’t know this exchange and how fast they support is (hope it’s fast).
youre the best my friend i will try call vip exchange. i hope my XEM back and i will sent you xem too
1 Like
someone send me 500XEM with transaction ID
8b8a2a7b6c114c64fc091e056a460106bde7f15a365c5279390fb64e37da8075
but I didn’t receive at my wallet:
NCMZQU7GV3G2SFK4Q7QW4AV2VXSSUBF5HVTYLN6E
he sent with cryptopia
Hello @Hadi_Hojatpanah
This transaction doesn’t exists in blockchain explorer:
http://explorer.ournem.com/#/s_tx?hash=8b8a2a7b6c114c64fc091e056a460106bde7f15a365c5279390fb64e37da8075
Is this transaction from Cryptopia ?
yes he sent from cryptopia